Technical Support Engineer

1 week ago

Quezon City, National Capital Region, Philippines I2s Business Solutions Full time ₱1,200,000 - ₱2,400,000 per year
  • Provide technical support and end-user computing services in an offshore delivery center environment
  • Troubleshoot and manage issues related to Windows desktops, laptops, and virtual desktop infrastructure (VDI)
  • Configure and maintain Layer 3 networking (routing, VLAN, trunk); Cisco certification or equivalent hands-on experience required
  • Administer and support Microsoft Azure Cloud environments; Azure certification or at least 2 years' administrator experience preferred
  • Manage and support Windows Server environments; certification or minimum 3 years' experience required
  • Ensure smooth operation and performance of VDI solutions with at least 2 years of relevant experience
  • Collaborate with global teams to resolve technical incidents and implement IT solutions
  • Maintain documentation, follow ITIL processes, and ensure compliance with company standards

Job Types: Full-time, Temporary

Contract length: 24 months

Pay: Up to Php50,000.00 per month

Experience:

  • Remote Desktop Support Engineer: 3 years (Preferred)

Work Location: In person

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