Client Support Associate

13 hours ago

Quezon City, Philippines M2.0 Communications Inc. Full time

Overview Join to apply for the Client Support Associate role at M2.0 Communications Inc. Get AI-powered advice on this job and more exclusive features. Responsibilities Provide assistance to the Client Success Department for day-to-day operations, documentation and processes, client services and satisfaction strategies Coordinate a range of internal projects and documents to improve Client Success systems and processes Understand all Media Meter Inc. products & services in as complete and in-depth a way as possible Serve as an intermediary between Customer Success, Business Development, Human Resources and Finance teams Monitor, review and prepare Client Subscriptions that are due for renewal and ensure timely action is taken Responsible for timely Billing Requests, Collection updates, and regular updating of Sales and Pipeline Sheets Refine renewal strategies that proactively engage with clients in curbing the churn rates Qualifications Bachelor's degree in Business Administration, Management, Marketing, Communications, or a related field (or equivalent experience) Proficiency in Microsoft Office tools (MS Word, Powerpoint, Excel, MS Teams, OneNote, etc.) and any Sales CRM for effective assistance with departmental processes, records, and other work-related systems Excellent presentation and communication skills to foster relationships with managers, business leaders, clients, and colleagues Experience in Client Success activities, including Client Management, Administrative Support, Process Documentation, Government Procurement, and Enterprise Accreditation, Billing Requests, Upsell and Cross-sell Planning and Strategies, is a plus Preferred experience in the PR, Advertising, or Technology sectors Seniority level Entry level Employment type Full-time Job function Other Industries Public Relations and Communications Services Note: This posting includes references to referrals and location updates that are common in job boards but are not essential to the role description. #J-18808-Ljbffr

  • Client Support Associate

    3 weeks ago

    Cebu City, Philippines Metacom Full time

    Be part of our growing team as a Customer Support Associate. You will assist clients through calls, resolve concerns, and ensure a smooth customer experience while enjoying competitive pay and benefits.

  • Client Support Associate

    2 weeks ago

    Cebu City, Philippines Metacom Full time

    Overview Be part of our growing team as a Customer Support Associate. You will assist clients through calls, resolve concerns, and ensure a smooth customer experience while enjoying competitive pay and benefits. Responsibilities Assist clients through calls Resolve customer concerns Ensure a smooth customer experience Qualifications /...

  • Healthcare Support Associate

    3 days ago

    Cebu City P, Philippines Strategic Office Support Inc. Full time ₱900,000 - ₱1,200,000 per year

    Now Hiring: Healthcare Customer Service Associate (Onsite – Cebu IT Park)Work Location: Ebloc 3 Building, Padriga St., IT Park, Lahug, Cebu CityWork Schedule: Schedule aligned with U.S. client operationsAbout the RoleWe are looking for passionate and career-driven Healthcare Customer Service Associates to support U.S.-based clinics and healthcare...

  • Client Operations Associate

    2 weeks ago

    Quezon City, National Capital Region, Philippines EACOMM Corporation Full time ₱16,000 - ₱18,000 per year

    EACOMM Corporation, an award-winning custom software development company with over 20 years of experience in delivering innovative solutions, is seeking Client Operations Associates to join our client's dynamic team. If you're passionate about customer success, problem-solving, and technology, this role is perfect for you.What You'll DoAs a Client Operations...

  • Client Support Associate

    3 days ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱250,000 - ₱450,000 per year

    We are seeking an experienced and detail-oriented Client Support Associate to join our Facilities Management Maintenance and Repair Department. In this role, you will primarily be responsible for supporting Account Managers in providing excellent customer and vendor services. This will include client communication, processing work orders, and direct...

  • Client Support Associate

    5 days ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱250,000 - ₱500,000 per year

    We are seeking an experienced and detail-oriented Client Support Associate to join our Facilities Management Maintenance and Repair Department. In this role, you will primarily be responsible for supporting Account Managers in providing excellent customer and vendor services. This will include client communication, processing work orders, and direct...

  • Client Support Associate

    3 days ago

    Makati City, National Capital Region, Philippines VA Masters Full time ₱250,000 - ₱500,000 per year

    Role OverviewWe're seeking a dependable and articulate Client Support Associate to manage inbound calls from clients and potential leads. You'll be the first point of contact—answering inquiries, logging details in our systems, and booking services while ensuring every caller feels heard and supported. The ideal candidate is tech-savvy, calm under...

  • Healthcare Customer Support Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱80,000 - ₱120,000 per year

    Now Hiring: Healthcare Service & Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Shifts in line with U.S. client operationsAt Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable support services. We're looking for motivated individuals who are ready to thrive...

  • Sales & Client Support Associate (Quezon City)

    2 weeks ago

    Quezon City, National Capital Region, Philippines TJ's Clear Art Full time ₱264,000 per year

    Sales & Client Support Associate (Quezon City)Location: Culiat, Tandang Sora, Quezon CityKey ResponsibilitiesManage client accounts and respond promptly to inquiriesIdentify prospective clients and conduct sales callsBuild and maintain strong relationships with existing clientsPrepare and send sales quotationsCreate job orders, monitor production progress,...

  • Client Service Associate | Eastwood

    3 weeks ago

    Quezon City, Philippines MicroSourcing Full time

    Overview Position: Client Services Associate Location: Global One, Eastwood Work setup & shift: Night shift | Onsite Why join MicroSourcing You will be part of a diverse team at a leading offshore managed services provider with a focus on client service excellence. Your Role As a Client Service Associate , you will: Send and process paperwork for client...