IT Operations Engineer

1 day ago

Taguig, Philippines ING Group Full time

IT Operations Engineer

Overview

IT Operations Engineer with a focus on managing infrastructure, operating systems, incident response, security, and automation of repetitive tasks within ING Hubs PH.

Key Responsibilities
  • Infrastructure management: Linux and Windows environments; proficient in the command-line (RHCSA/RHCE certification or equivalent).
  • Virtualization: managing virtualized environments (VMware).
  • Containerization: Docker, Podman; Kubernetes, OpenShift.
  • Networking: firewall rules; DNS, DHCP; network storage (NFS/NAS, SAN, CIFS/SMB); load balancing.
  • Automation: scripting to automate repetitive tasks; building and integrating tools to improve system availability, reliability and performance; utilizing CI/CD tooling to automate (Azure DevOps, Jenkins).
  • Configuration management: enforcing configuration (Ansible, Puppet, Chef).
  • Monitoring and troubleshooting: performance monitoring; proactively identifying problem areas (software bugs, misconfigurations, bottlenecks); trend analysis.
  • Incident and problem management: coordinating incident management and service restoration.
  • Capacity planning.
  • Service level management: proactive monitoring and adherence to SLAs; holding IT Engineering, Security and Architecture groups accountable for remediation of any SLA degradation.
  • IT Risk Key Controls: ensuring IT is in CONTROL by holding IT groups accountable for adherence; collating and providing necessary evidence to Auditors for these controls (Vulnerability Management, Identity & Access Management, Platform Security, Foundational Controls and Security Detection & Response).
  • Disaster recovery (DR) & business continuity planning (BCP): high availability and resilience patterns.
Key Capabilities/Experience
  • Work comfortably with Linux and Windows.
  • Work with virtualization technologies such as VMware.
  • Develop and run applications in the cloud (Azure, AWS, GCP).
  • Containerize and orchestrate applications (Docker, OpenShift, Kubernetes, microservices).
  • Continuously integrate and deploy (CI/CD, Git, Jenkins, Ansible).
  • Comfortably write automation scripts (Bash, Go, Python).
  • Administer and query SQL.
  • Work and analyze aggregated logs (ELK).
  • Configure networks (load balancing, firewalls).
  • Work with observability tools (Prometheus, Grafana).
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