QA / Quality Specialist (Alabang)

About the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...

About the job Associate Quality Specialist (Alabang) | Onsite Responsibilities: Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in...

TASQ is urgently looking to fill an on-site position for a Quality Manager (Alabang). The pre-screening interview will be conducted over the phone. About the job Quality Manager (Alabang) Responsibilities: Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality...

Responsibilities Execute Transaction and call monitoring in line with agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for mitigation. Identify Training needs and work collaboratively. Participate in calibration sessions to bring about consistency in evaluation. ...

TASQ is looking to fill an on-site position for a Quality Manager in Alabang immediately. The pre-screening interview will take place over the phone. Overview Quality Manager (Alabang) - on-site position with responsibilities spanning process design, quality compliance, and continuous improvement. Responsibilities Responsible for designing new processes for...

Position Quality Assurance Specialist (US Healthcare Insurance) Location: Alabang, Muntinlupa City Setup: Onsite Schedule: Rotating Shift Qualifications Bachelor’s degree in any 4-year course Proven experience in Quality Assurance, preferably within the US Insurance or Health Care industry 2 to 3 years of hands-on QA experience is preferred Advanced...

Majorel Muntinlupa City, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Alabang | Quality Supervisor | Chengyang role at Majorel Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized...

Overview Solutions Specialist (Hybrid - Alabang Site) Outsourced Muntinlupa City, National Capital Region, Philippines What You'll Do Manage and utilize ticketing software Own tickets and empower customers with solutions, advice, and/or resolutions Configuration, testing, and issue resolution Provide phone support Become a product expert Find ways to...

JOB SUMMARY Under the supervision of the Quality and Training Manager/Director of Operations/BU Head, this key position handles the quality team to ensure that standards are upheld, and data are managed efficiently for effective identification of areas of improvement. JOB RESPONSIBILITIES 1. Attend management and client calls to report key information and...

Ensures that business requirement specification are analyzed and understood properly and able to translate into functional specifications and test cases. Evaluates and tests new or modified software programs and software development procedures used to verify if programs are functioning according to user requirements and conform to established guidelines....