
Collection Team Leader
4 weeks ago
Overview
We seek a Collections Team Lead to engage in consumer collections of overdue accounts.
Primary responsibility will be monitoring, motivating, and training the Collections Team to ensure KPIs are met monthly.
Responsibilities- Coaching, mentoring, and motivating collections team members.
- Keep track of, RPC, Contact Rate, PTP Conversion Rate, PTP reminders and daily expected collections to ensure achievement of daily target.
- Manage incentive, rewards, and overtime tracking.
- Manage daily/weekly/monthly allocation of accounts to agents, daily collection reports and shift planning.
- Monitor collection trends/recommendations to be shared with the collections manager.
- Managing of Non-Payment Reason Reporting. Make sure these issues are understood and elevated to the collections manager.
- Experience in Fintech company
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Collections Team Leader
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Pasig, National Capital Region, Philippines Micro Finance Full time ₱600,000 - ₱1,200,000 per yearWe're HiringWORK ON SITEPreferably living in/near or willing to be assigned in Ortigas, Pasig CityCOLLECTIONS TEAM LEADERRequirements:Team leader experience in any field but collections team lead is preferredExperience in handling a team with up to 25 membersAbility to develop tailored collection scripts and strategies for various scenarios while ensuring...
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Retention and Collections Team Leader
2 weeks ago
Pasig, Philippines Acquire Intelligence Full timeOverview Join to apply for the Retention and Collections Team Leader role at Acquire Intelligence Required Competencies Has Experience In The Field Of Collections And Retention Professional experience as a Team Leader in a call center environment. Experience in driving customer satisfaction, customer retention techniques, dispute resolution and collections...
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Retention and Collections Team Leader
2 weeks ago
Pasig, Philippines Acquire Full timeWe’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!****REQUIRED
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Team Leader
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Team Leader Collections
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Team Leader
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Team Leader
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Team Leader
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Pasig, National Capital Region, Philippines Vericom Inc. Full time ₱900,000 - ₱1,200,000 per yearJob description:Summary:The Team Leader provides daily supervision and guidance to a team of 15-20 employees, ensuring efficient workflow, high-quality output, and a positive work environment. This role requires strong leadership, communication, and problem-solving skills to achieve team goals and contribute to overall company success.Responsibilities:Team...