Technical Training Specialist

4 weeks ago

Taguig, Philippines 1Rotary Trading Corporation Full time

Responsible for designing, developing, and delivering training programs focused on technical skills and product knowledge within 1Rotary. His/her primary objective is to ensure that employees possess the necessary technical competencies to perform their roles effectively. Training Needs Analysis Collaborates with all departments to identify technical skill gaps and training needs across the organization. Conducts regular assessments and gathers input from stakeholders to align training initiatives with organizational goals and industry standards. Program Design & Development Designs comprehensive technical training programs, including topics, modules, and learning objectives, tailored to different levels of learners and job functions. Creates engaging, interactive training materials such as presentations, manuals, e-learning modules, videos, and hands-on exercises, ensuring alignment with both industry best practices and company objectives. Training Delivery & Facilitation Conducts training sessions in various formats, including virtual learning environments, webinars, and workshops. Facilitates training sessions that encourage active participation, collaboration, and effective knowledge retention. Provides individual coaching and support to learners to enhance understanding and application of technical concepts. Training Evaluation & Improvement Assesses the effectiveness of training programs through evaluations, surveys, and performance assessments. Continuously updates and improves training content and delivery methods based on feedback, learner performance, and technological advancements. Implements data-driven approaches to refine training initiatives and ensure they meet evolving organizational needs. Content Management & Reporting Utilizes Learning and Development Modules and datasheets to manage training materials, track learner progress, and generate comprehensive reports on training activities and outcomes. Ensures accurate documentation and reporting of training completion and performance metrics for internal audits and management reviews. Collaboration with Stakeholders Works closely with subject matter experts (SMEs) and department leaders to ensure training content is accurate, relevant, and aligned with the latest industry standards. Partners with stakeholders to address specific technical training needs and ensure alignment with overall business strategies. Technical Support & Coaching Provides technical support and assistance to learners before, during, and after training sessions to ensure a smooth learning experience. Offers ongoing coaching and guidance to employees applying new skills in their roles, helping bridge any gaps between training and job performance. Industry Knowledge & Best Practices Stays up-to-date with the latest trends, technologies, and best practices in relevant technical fields to ensure training content remains current and cutting-edge. Proactively integrates new technologies and learning tools into training programs as appropriate. QUALIFICATIONS Bachelor's degree in a relevant technical field (e.g., Information Technology, Engineering, Computer Science) Excellent presentation skills. Must have excellent oral and written communication skills Good customer service orientation and with demonstrated effectiveness in interaction with others. Analytical and problem solving skills Strong organizational skills and attention to detail #J-18808-Ljbffr

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