Fraud & Payments Operations Specialist

4 weeks ago

Cebu City, Philippines Gamigo Philippines Incorporated Full time

We’re seeking a detail-oriented and data-driven Fraud & Payments Operations Specialist to protect our game economies and player ecosystems from payment abuse. You will be together with the team on the front lines of fraud detection and account review, balancing real-time reaction and thoughtful investigation to maintain transaction integrity across our games.

About the Role
  • Monitor dashboards, financial platforms, and game logs to detect suspicious behavior.
  • Review flagged orders and determine whether to approve or deny purchases.
  • Use internal tools (Glyph CST, Safetech, Kibana, etc.) to evaluate user legitimacy.
  • Enforce bans on fraudulent accounts or Steam IDs; escalate edge cases.
  • Create and manage rules in fraud prevention systems to stay ahead of new tactics.
  • Collaborate with support, publishing, and platform teams to refine processes.
  • Deliver regular reports summarizing fraud trends and mitigation actions.
Qualifications
  • Experience with fraud operations, chargeback resolution, or payment reviews.
  • Familiarity with tools like Tableau, customer support tools such as Zendesk, Freshdesk, payment platforms (Steam, PayPal, JP Morgan).
  • Basic understanding of account data, transactions, and digital fraud signals.
  • Comfortable with fast-paced, repetitive tasks and investigative work.
  • Strong analytical skills and attention to detail.
  • Excellent written communication and documentation skills.
Nice to Have
  • Background in games or digital services.
  • Experience with SQL, Kibana, or analytics platforms.
  • Understanding of gaming ecosystems or virtual economies.
Benefits
  • Dress comfortably We keep things casual here, so you’re free to wear what feels right for you.
  • Join a diverse, international team of colleagues from over 30 countries—where shared goals and a variety of perspectives make us stronger.
  • Take on meaningful challenges that come with real responsibility and plenty of room to grow in our dynamic environment.
  • Enjoy up to three extra days off each year with our Recharge & Wellness Days—time to rest, recharge, and take care of you
#J-18808-Ljbffr

  • Payment & Fraud Analyst

    2 days ago

    Paranaque City, Calabarzon, Philippines Bloomberry Resorts and Hotels Inc. Full time ₱900,000 - ₱1,200,000 per year

    Payment Operations & ReconciliationProcess, verify, and monitor player deposits and withdrawals via e-wallets (e.g. GCash, Maya), bank transfers, OTC channels, and PSPs.Ensure payment account details match registered player information to prevent third-party usage.Perform daily reconciliation of payment provider reports vs. internal system...

  • Payment & Fraud Analyst

    2 days ago

    Paranaque City, Calabarzon, Philippines Solaire Resort Full time ₱1,200,000 - ₱2,400,000 per year

    Payment Operations & Reconciliation Process, verify, and monitor player deposits and withdrawals via e-wallets (e.g. GCash, Maya), bank transfers, OTC channels, and PSPs. Ensure payment account details match registered player information to prevent third-party usage. Perform daily reconciliation of payment provider reports vs. internal system transactions....

  • Payment Operations Specialist

    2 days ago

    Mandaluyong City, National Capital Region, Philippines VidaXL Services (PH) Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Summary of Job Role and Place in OrganizationAs a Payment Operations Specialist, you will be responsible for the day-to-day operations of our online payment systems across key PSPs (e.g. Adyen, Stripe, Klarna, PayPal) and testing platforms (e.g. Applause). You will monitor performance andanalyse PSP-data, manage PSP configurations, maintain and test payment...

  • Crypto Payment Specialist

    3 weeks ago

    Zamboanga City, Philippines StellarBlue Tech Full time

    Join to apply for the Crypto Payment Specialist (WFH) role at StellarBlue Tech . This range is provided by StellarBlue Tech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $6,000.00/yr - $8,400.00/yr About The Role We’re seeking a detail-oriented and proactive Crypto Payment...

  • Risk Operations Supervisor

    4 weeks ago

    Quezon City, Philippines Global Payments Full time

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Risk Operations Supervisor

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Global payments Full time ₱900,000 - ₱1,200,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

  • Specialist - Fraud, Customer Service - Cebu

    1 week ago

    Cebu City, Central Visayas, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionAt JPMorganChase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day.As a Call Center Customer Service Specialist within the Fraud Collections Retail & Card Services team, you will be...

  • AVP Fraud Operations

    4 weeks ago

    Cebu City, Philippines Comercial Navero y Elvira Pol. Ind. Postuero - Nave 7-8 Full time

    About the Role We are seeking an experienced AVP Fraud Operations to lead and manage a large team responsible for fraud prevention and resolution across multiple operational areas, including Tactical Operations, Watchlist Screening, and Credit Solutions. This role requires a strong leader who can balance compliance, regulatory requirements, and operational...

  • Risk Operations Supervisor

    1 week ago

    Quezon City, Philippines Global Payments Inc. Full time

    Join to apply for the Risk Operations Supervisor role at Global Payments Inc. Description Summary of This Role Manages the management of active cases involving credit card fraud. Oversees the fact gathering and investigation process and advises on actions for resolution to ensure Service Level Agreements are maintained. Collaborates with legal and other...

  • Specialist - Fraud, Customer Service - Cebu

    4 weeks ago

    Cebu City, Philippines JPMorgan Chase & Co. Full time

    Cebu, Central Visayas, Philippines Job Information Job Identification Job Category Account Service Business Unit Consumer & Community Banking Posting Date 06/26/2025, 06:22 AM Job Schedule Full time Job Description At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Customer Service...