Payment & Fraud Analyst

4 days ago

Paranaque City, Calabarzon, Philippines Solaire Resort Full time
Payment Operations & Reconciliation
  • Process, verify, and monitor player deposits and withdrawals via e-wallets (e.g. GCash, Maya), bank transfers, OTC channels, and PSPs.
  • Ensure payment account details match registered player information to prevent third-party usage.
  • Perform daily reconciliation of payment provider reports vs. internal system transactions.
  • Investigate and resolve transaction mismatches or discrepancies in coordination with Finance teams and PSPs.
  • Support resolution of failed, delayed, or disputed transactions with payment providers or banks.
Fraud Monitoring and Investigations
  • Monitor payment and player activity for suspicious behaviors, including:
    o Third-party usage (different depositor name vs. registered player).
    o Abnormal or rapid deposit/withdrawal patterns. o Multi-accounting, bonus abuse, or collusion.o Account takeover attempts involving compromised payment credentials.
  • Escalate fraudulent or suspicious cases to the Fraud/Risk Manager or AML Compliance Officer (AMLO).
  • Assist in fund recovery requests (e-wallet recalls, bank reversals, fund freezes).
Reporting and Documentation
  • Prepare daily, weekly, and monthly payment and fraud reports (transaction volumes, alerts, discrepancies, reconciliations).
  • Maintain audit-ready documentation of payment processes, reconciliations, and fraud investigations.
Compliance and Regulatory Support
  • Ensure payment and fraud activities comply with PH AMLA (RA 9160), AMLC regulations, PAGCOR licensing conditions.
  • Assist in preparing or supporting Suspicious Transaction Reports (STRs) and Covered Transaction Reports (CTRs).
  • Follow strict internal policies for KYC, payment verification, and fraud prevention.
Collaboration and Process Improvement
  • Work with Customer Support to resolve player payment concerns professionally and promptly.
  • Coordinate with KYC/EDD, and Risk Analysts on cases requiring deeper customer or payment verification.
  • Provide insights on fraud and payment trends to improve fraud rules, reconciliation workflows, and operational controls.
Requirements
  • 2-3 years of experience in Payments, Fraud Prevention, Risk Management, or Compliance, preferably within Online Gaming, Payments, Fintech, or Banking.
  • Hands-on experience in processing and monitoring e-wallet (GCash, Maya, GrabPay), online banking, and PSP transactions.

  • Experience in transaction matching and reconciliation, including:
    o Daily reconciliation of payment provider reports vs. internal system records.
    o Investigating and resolving discrepancies between deposits, withdrawals, and provider settlements.
    o Preparing payment and reconciliation reports for Finance, Treasury, and Compliance teams.
    Exposure to fraud detection and investigations such as:
    o Third-party usage (mismatched depositor/withdrawal accounts) o Bonus abuse and multi-accountso Account takeover attempts o Abnormal payment or withdrawal patterns
  • Comfortable working in a 24/7 shift environment, handling high-volume payment transactions and fraud alerts.
  • Experience from working with various payment vendors and back-office systems.

  • Advantage:
    o Familiarity with PH AMLA (RA 9160), AMLC reporting obligations (STR/CTR), and PAGCOR requirements.
    o Prior experience in dispute resolution, e-wallet recalls, or fund recovery with financial institutions.

  • Fraud and Risk Analyst

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Solaire Resort Full time ₱1,200,000 - ₱3,600,000 per year

    Fraud Detection & InvestigationMonitor player activity including registrations, logins, deposits, withdrawals, and betting patterns to detect suspicious or fraudulent behaviors.Investigate cases of:Multiple accounts (sybil/Gnoming).Bonus abuse / promotion exploitation.Payment fraud (e-wallets like GCash/Maya, bank transfers)Account takeover...

  • Senior Analyst, Fraud Prevention

    2 weeks ago

    Lipa City, Calabarzon, Philippines TTEC Full time ₱900,000 - ₱1,200,000 per year

    Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Senior Operations Analyst working onsite in Lipa, Batangas, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll DoHave a passion for solving work-related puzzles? Are you looking for an opportunity to experience something...

  • Collections Analyst

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Johnson & Johnson Full time ₱900,000 - ₱1,200,000 per year

    The I2C Specialist (Collections) is responsible for managing and overseeing end to end service delivery in the Invoice to Collection and dispute process serviced by JNJ Global service Finance in Manila.  This position reports to the Collections Senior Team Lead.Job Description Details:The Credit Collections Analyst is responsible for proactive evaluation,...

  • Accounts Payable Analyst

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Manpower Full time ₱250,000 - ₱500,000 per year

    The Accounts Payable Analyst is responsible for providing operations support including but not limited to testing new or updated R2P related systems and solutions, executing R2P related day to day transactions (i.e. PO, invoices or payment) as per task designation by Operations Team Leads and defined operation disciplines. The individual must be able to...

  • Operations Analyst

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Kaffea-X, Inc. Full time ₱300,000 - ₱600,000 per year

    Company

  • I2C Collections Analyst

    6 days ago

    Paranaque City, Calabarzon, Philippines Johnson & Johnson Innovative Medicine Full time

    At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to...

  • Manager, Credit Analyst

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Allegro MicroSystems Full time ₱2,000,000 - ₱2,500,000 per year

    The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...

  • Account Receivable Analyst

    2 weeks ago

    Paranaque City, Calabarzon, Philippines SPi Global (now Straive) Full time ₱600,000 - ₱800,000 per year

    Job descriptionAccount Reconciliation: Performs detailed reconciliations of customer accounts to ensure accuracy and resolve discrepanciesInvestigative Analysis: Investigates and analyzes account discrepancies, payment issues, and disputes to identify root causes and implement solutionsCollections Management: Manages the collections process, including...

  • Account Receivable Analyst

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Straive Full time ₱300,000 - ₱600,000 per year

    Job descriptionAccount Reconciliation: Performs detailed reconciliations of customer accounts to ensure accuracy and resolve discrepanciesInvestigative Analysis: Investigates and analyzes account discrepancies, payment issues, and disputes to identify root causes and implement solutionsCollections Management: Manages the collections process, including...

  • Account Receivable Analyst

    6 days ago

    Paranaque City, Calabarzon, Philippines Straive Full time

    Job descriptionAccount Reconciliation: Performs detailed reconciliations of customer accounts to ensure accuracy and resolve discrepanciesInvestigative Analysis: Investigates and analyzes account discrepancies, payment issues, and disputes to identify root causes and implement solutionsCollections Management: Manages the collections process, including...