Real Time Analyst

• Must have at least 2 years of real time analyst experience in a BPO company • Must be proficient in English • Schedule: Shifting schedule (including weekends) and may work during holidays • Salary: 35k – 40k (ALL IN – still depends on their work experience) • Work Location: Taguig (must be willing to work onsite) • Educational background:...

• Must have at least 2 years of real time analyst experience in a BPO company• Must be proficient in English• Schedule: Shifting schedule (including weekends) and may work during holidays• Salary: 35k – 40k (ALL IN – still depends on their work experience)• Work Location: Taguig (must be willing to work onsite)• Educational background: At...

DescriptionPosition Purpose:The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved planning and execution. Provides and teaches...

DescriptionPosition Purpose:The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved planning and execution. Provides and teaches...

Real Time AssociatePosition Purpose:The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved planning and execution. Provides and...

Real Time AssociatePosition Purpose:The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved planning and execution. Provides and...

Job Description: Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports assumes and performs...

Job Description: Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports assumes and performs...

Job Description:Monitor agent status in real-time.Monitors inbound operations to ensure optimal staffing levels.Evaluate adherence and take immediate action to improve performance.Facilitates real-time discussions with necessary stakeholders.Responsible in processing the hourly, daily, weekly, monthly schedule adherence reportsassumes and performs other...

Job DescriptionMonitor agent status in real-time.Monitors inbound operations to ensure optimal staffing levels.Evaluate adherence and take immediate action to improve performance.Facilitates real-time discussions with necessary stakeholders.Responsible in processing the hourly, daily, weekly, monthly schedule adherence reportsassumes and performs other...

Job DescriptionMonitor agent status in real-time.Monitors inbound operations to ensure optimal staffing levels.Evaluate adherence and take immediate action to improve performance.Facilitates real-time discussions with necessary stakeholders.Responsible in processing the hourly, daily, weekly, monthly schedule adherence reportsassumes and performs other...

Duties and Responsibilities:• Able to effectively analyze ad report on all aspects of day-to-day operations• Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly, and quarterly• Detailed reporting with sub-metric drill downs and also summary dashboards have to be...

Duties and Responsibilities: • Able to effectively analyze ad report on all aspects of day-to-day operations • Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly, and quarterly • Detailed reporting with sub-metric drill downs and also summary dashboards have to be...

Duties and Responsibilities: • Able to effectively analyze ad report on all aspects of day-to-day operations • Ability to download, collate, analyze, pull up trends and highlight key performance metrics. Reports have to be daily, weekly, monthly, and quarterly • Detailed reporting with sub-metric drill downs and also summary dashboards have to be...

Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and create valuable report to do forecastingGenerate ideas for process and service improvement planning.Use trends and reports to forecast requirements on a timely mannerResponsible to call out members not...

Main Responsibilities: Manage the call volume, real time monitoring of intraday, and program break schedules. Assist operations to maintain service level and create valuable report to do forecasting Generate ideas for process and service improvement planning. Use trends and reports to forecast requirements on a timely manner Responsible to call out members...

Main Responsibilities: Manage the call volume, real time monitoring of intraday, and program break schedules. Assist operations to maintain service level and create valuable report to do forecasting Generate ideas for process and service improvement planning. Use trends and reports to forecast requirements on a timely manner Responsible to call out members...

Job Title:Associate, Real Time ManagementJob DescriptionLocation:PHL Makati City - Ayala North ExchangeLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Duties and Responsibilities:Able to effectively analyze ad report on all aspects of day-to-day operationsAbility to download, collate, analyze, pull up trends and highlight key performance metrics.Reports have to be daily, weekly, monthly, and quarterlyDetailed reporting with sub-metric drill downs and also summary dashboards have to be publishedTrend...

Duties and Responsibilities:Able to effectively analyze ad report on all aspects of day-to-day operationsAbility to download, collate, analyze, pull up trends and highlight key performance metrics.Reports have to be daily, weekly, monthly, and quarterlyDetailed reporting with sub-metric drill downs and also summary dashboards have to be publishedTrend...