Real Time Associate

Real Time AssociatePosition Purpose:The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved planning and execution. Provides and...

Job Title:Associate, Real Time ManagementJob DescriptionLocation:PHL Makati City - Ayala North ExchangeLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job Title:Associate, Real Time ManagementJob DescriptionEssential Responsibilities:Work closely with operations management to maintain the level of efficacy our clients are expecting. SL, OCC, Line Adherence, etc.Work closely with client to address schedule changes/concerns.Analyse staffing at the postmortem and intraday level to drive decision making.Work...

Job DescriptionYour role in the teamAs a Real Time Analyst, the aim is to manage service levels for the contact center across departments, products and locations on a real-time basis. To be able to provide real-time mitigations to handle volumes based on agreed staffing, queue management and outage procedures.If you have the passion for systems, tools and...

Job Description: Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports assumes and performs...

Job DescriptionMonitor agent status in real-time.Monitors inbound operations to ensure optimal staffing levels.Evaluate adherence and take immediate action to improve performance.Facilitates real-time discussions with necessary stakeholders.Responsible in processing the hourly, daily, weekly, monthly schedule adherence reportsassumes and performs other...

Job Description: Monitor agent status in real-time. Monitors inbound operations to ensure optimal staffing levels. Evaluate adherence and take immediate action to improve performance. Facilitates real-time discussions with necessary stakeholders. Responsible in processing the hourly, daily, weekly, monthly schedule adherence reports assumes and performs...

• Must have at least 2 years of real time analyst experience in a BPO company • Must be proficient in English • Schedule: Shifting schedule (including weekends) and may work during holidays • Salary: 35k – 40k (ALL IN – still depends on their work experience) • Work Location: Taguig (must be willing to work onsite) • Educational background:...

Job Description:Monitor agent status in real-time.Monitors inbound operations to ensure optimal staffing levels.Evaluate adherence and take immediate action to improve performance.Facilitates real-time discussions with necessary stakeholders.Responsible in processing the hourly, daily, weekly, monthly schedule adherence reportsassumes and performs other...

Job DescriptionMonitor agent status in real-time.Monitors inbound operations to ensure optimal staffing levels.Evaluate adherence and take immediate action to improve performance.Facilitates real-time discussions with necessary stakeholders.Responsible in processing the hourly, daily, weekly, monthly schedule adherence reportsassumes and performs other...

• Must have at least 2 years of real time analyst experience in a BPO company • Must be proficient in English • Schedule: Shifting schedule (including weekends) and may work during holidays • Salary: 35k – 40k (ALL IN – still depends on their work experience) • Work Location: Taguig (must be willing to work onsite) • Educational background:...

DescriptionPosition Purpose:The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved planning and execution. Provides and teaches...

DescriptionPosition Purpose:The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report performance. Reduces operational risks through improved planning and execution. Provides and teaches...

About the jobThis is an ONSITE Job Opening and an opportunity to be part of the 1st major BPO in Greenhills, San Juan.About CompanyTransparent BPO is a leading provider of contact center BPO services. Through talent, process and technology, we integrate with our clientâs brand & culture to deliver a superior customer experience across all channels. We are...

We are currently seeking a highly motivated and detail-oriented individual to join our team as a Real-Time Analyst.As a Real-Time Analyst, you will be a vital part of our operations, ensuring the seamless and efficient delivery of healthcare support services. You will collaborate with diverse teams to monitor real-time performance metrics, optimize staffing...

Job Title:Sr. Representative, Real Time ManagementJob DescriptionLocation:PHL Makati City - SLCLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Overview The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals the focus is to create positive experiences for customers while maintaining an...

Keller Williams is the world's largest real estate franchise and home to more real estate professionals than any other company.Our mission is to build careers worth having, businesses worth owning, lives worth living and legacies worth leaving partnered with the philosophy to treat associates like stakeholders of the company - a company built by agents for...

Recruitment Associate (US Recruitment)N/ARequirementsMinimum Job Requirements (Education, Experience, Skills):. Candidate must possess at least a Bachelor's/College Degree in any field. At least 6 months experience in volume hiring recruitment in US hiring in a BPO setting.. With demonstrable track record in achieving targets. Service and customer-focused...

Recruitment Associate (US Recruitment)N/ARequirementsMinimum Job Requirements (Education, Experience, Skills):. Candidate must possess at least a Bachelor's/College Degree in any field. At least 6 months experience in volume hiring recruitment in US hiring in a BPO setting.. With demonstrable track record in achieving targets. Service and customer-focused...