Assistant Manager-Engagement Management-Engagement Manager

4 weeks ago


Cebu City, Philippines EXL Full time
Overview

Assistant Manager-Engagement Management-Engagement Manager role at EXL

Key Responsibilities Employee Engagement
  • Design and implement engagement programs aligned with company values and team needs
  • Monitor employee morale through pulse surveys, feedback sessions, and informal check-ins
  • Plan and lead events, recognition programs, CSR activities, and wellness initiatives
  • Champion diversity, equity, and inclusion (DEI) efforts within the team
Communication & Culture
  • Serve as a communication bridge between leadership and team members
  • Facilitate team huddles, employee forums, and update sessions
  • Foster a culture of recognition, collaboration, and continuous improvement
Client and Stakeholder Collaboration
  • Act as a support contact for client engagement efforts
  • Coordinate initiatives that align team performance with client expectations
  • Gather and present insights on team sentiment and performance trends
Qualifications & Requirements
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Business Development and Sales
  • Industries: Business Consulting and Services

Location: Cebu, Central Visayas, Philippines

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