Team Leader

3 weeks ago

Cebu City, Philippines HRTX Full time

Qualifications: Total of 2-5 years of experience in the US BPO/Healthcare industry Bachelors degree in Nursing Minimum 1-2 years of Team Lead experience in a US Healthcare account Excellent Leadership & Interpersonal relationship Job Description: Oversee daily activities of nursing staff to ensure adherence to schedules, accuracy, quality standards, productivity goals, timely task completion, and compliance with established policies and procedures. Provide regular updates to management. Deliver basic on-the-job training to team members and serve as a go-to resource for questions related to policies, processes, and procedures. Monitor team performance, attendance, and behavior, and address any issues using standard performance management practices. Adapt to operational requirements to help meet service level agreements under the guidance of the Manager. Identify and fulfill the training needs of team members. Complete all required client training sessions successfully and maintain accurate training records. Conduct daily team briefings to align on goals, updates, and expectations. Communicate updates regarding process changes and client requirements promptly and ensure proper documentation of these updates. Serve as the main point of contact for assigned team members, providing support and fostering a positive and collaborative work environment. Escalate any performance-related concerns, including those that may require a Performance Improvement Plan (PIP), to the Manager in a timely manner.

  • Team Leader

    12 hours ago

    Cebu City, Central Visayas, Philippines E-Solutions Full time ₱540,000 per year

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  • Team Leader

    1 week ago

    Cebu City, Central Visayas, Philippines Elevare dynamics Full time ₱1,200,000 - ₱1,800,000 per year

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    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱80,000 - ₱120,000 per year

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    2 weeks ago

    Cebu City, Philippines Strategic Office Support Inc. Full time

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    6 days ago

    Baguio City, Cordillera, Philippines Wishcraft Creative Affairs Team, Inc Full time ₱150,000 - ₱250,000 per year

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    6 days ago

    Cebu City, Central Visayas, Philippines Optimal Unlimited Full time ₱1,500,000 - ₱3,000,000 per year

    Testimony Video: Job Description - Team Leader - Property ManagementAbout the Role:As a Property Management Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your real estate and property management expertise as well as group and one-on-one-led...

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    4 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱414,000 - ₱420,000 per year

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    1 week ago

    Cebu City, Central Visayas, Philippines Trinity Workforce Full time ₱516,000 per year

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    1 day ago

    Cebu City, Philippines Convergys Full time

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  • Team Leader

    1 week ago

    Cebu City, Central Visayas, Philippines ESOL IT SERVICES INC. Full time ₱900,000 - ₱1,200,000 per year

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