Property Operations Coordinator

Property Operations Coordinator (Real-Estate) - 14225

Join to apply for the Property Operations Coordinator (Real-Estate) - 14225 role at Somewhere

Property Operations Coordinator (Real-Estate) - 14225

Join to apply for the Property Operations Coordinator (Real-Estate) - 14225 role at Somewhere

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LOOKING FOR STELLAR TOP CANDIDATES
Position: Property Operations Coordinator
Working Hours: Full-Time Mon - Fri 8:00 am - 5:00 pm EDT - weekend coverage -flexible 4 hrs
Salary: USD 1,100 per month (depending on exp and client’s final offer)
Bonus Opportunity: Up to $150/month based on performance metrics
Search: Philippines
About The Role
Thrives in a remote environment and excels at coordination and problem-solving. Will serve as the operational backbone of our property management team. This role is crucial for ensuring smooth day-to-day operations, effective tenant communication, and comprehensive support to our on-site Property Manager.
Role Responsibilities

• Maintenance Management: Lead the maintenance process from start to finish, including work order (WO) triage, vendor/technician coordination, tracking, and ensuring timely completion.
• Tenant Relations & Concern Resolution: Proactively resolve tenant concerns and inquiries, serving as a primary remote point of contact for residents.
• Proactive PM Support & On-Site Coordination: Provide comprehensive remote support to the on-site Property Manager. This involves coordinating all necessary on-site activities, providing detailed instructions, checklists, and scheduling.
• Data Organization & Record Keeping: Maintain accurate maintenance records and property data within AppFolio, ensuring meticulous organization.
• Rent Collection: Assist with timely rent collection processing, including sending late notices and supporting collection efforts.
  

Detailed Roles And Functions

• Coordinates all necessary on-site activities with the Property Manager, providing detailed instructions, checklists, and scheduling.
• Creates, assigns, and tracks work orders through completion.
• Coordinates vendor scheduling for non-urgent repairs with tenants and contractors.
• Follows up with tenants and vendors to ensure satisfaction and quality of work.
• Manages vendor invoices and ensures payment approval.
• Is the primary remote communicator for move-in/move-out processes (letters, scheduling, checklist, utility transfers).
• Maintains accurate maintenance records and property data in AppFolio.
• Ensures timely rent collection processing and assists with late notices and collection efforts.
• Proactively works to resolve tenant concerns and inquiries.
  

What You Bring (Key Strengths)

• Has at least 1-2 years of experience
• Proficiency with Appfolio or similar tools (training will be provided)
• Has experience using tools such as MS Office Suite, Canva, ChatGPT, Gemini, and other AI tools (would be a great plus)
• Exceptional organization skills.
• Strong proactive problem-solving abilities.
• Excellent detailed communication skills.
• A strong aptitude for administrative support in a remote setting.
• Proven ability to drive remote operational efficiency
  

NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application. Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Staffing and Recruiting

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