
Learning and Development Partner
1 week ago
OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. As we continue to grow rapidly, we are expanding our People Operations and Development (POD) Group to support and scale our most important asset—our people.
About the Role:
We are looking for a proactive and experienced Learning & Development Partner to join our dynamic POD team. This individual will play a key role in designing, implementing, and scaling learning and development initiatives that support our team members' growth and align with the company's strategic goals.
As an L&D Partner, you will focus on identifying capability gaps, developing targeted learning programs, and supporting a culture of continuous learning across our PH sites. Your work will directly impact the development, engagement, and success of our growing workforce.
Key Responsibilities:- Conduct needs assessments to identify learning priorities
- Design and develop engaging learning content and materials that drive business impact and support organizational goals
- Deliver virtual and in-person learning programs, onboarding sessions, and capability-building workshops
- Customize learning programs based on audience type, function, and job level
Stakeholder Partnership
- Collaborate with People Business Partners, Team Leads, and Business Managers to assess and align learning needs
- Participate in talent reviews and development planning
- Ensure alignment of learning goals with team and performance expectations
Learning Evaluation & Analytics
- Collect feedback, measure effectiveness, and track ROI of learning programs
- Analyze performance improvement trends and continuously adapt learning content
- Report learning data, LMS metrics, and program feedback to leadership to identify trends, gaps, and opportunities
Program Management
- Coordinate scheduling, logistics, and communication for learning sessions
- Support onboarding programs and leadership development initiatives
- Track and monitor learner attendance, course completion, and engagement metrics
- Support and promote learning campaigns, knowledge-sharing events, and peer-led sessions
- Encourage the use of the LMS and self-paced learning resources
- Stay up-to-date with L&D trends and recommend innovative learning approaches
Education & Experience
- Bachelor’s degree in Education, Psychology, Human Resources, or a related field
- 2–4 years of experience in Learning & Development, facilitation, or training design
- Strong background in delivering learning programs for adult learners
- Exposure to leadership development and technical capability training is a plus
- Solid understanding of learning design models (e.g., ADDIE, Agile, Kirkpatrick, or similar)
- Effective presentation, facilitation, and coaching skills
- Proficient in MS Office, Canva, Google Suite, and comfortable navigating Learning Management Systems (LMS)
Seniority level: Associate
Employment type: Full-time
Job function: Training and Information Technology
Industries: Technology, Information and Media and IT Services and IT Consulting
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