Support Escalation Engineer

PLEASE NOTE:This is a Hybrid position. You must live within a 1-hour commute of our office.  After onboarding, a hybrid schedule is based on availability, based on your location. The position hours are 9 am - 6 pm Eastern Standard Time (New York City time zone)Ready to get off the IT machine and come be part of a team where you are more than a cog in...

PLEASE NOTE:This is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location.The position hours are 9 am - 6 pm Eastern Standard Time (New York City time zone)Ready to get off the IT machine and come be part of a team where you are more than a cog in the...

PLEASE NOTE: This is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location. The position hours are 9 am - 6 pm Eastern Standard Time (New York City time zone). Ready to get off the IT machine and come be part of a team where you are more than a cog in the...

JOB SUMMARY:We are looking for a skilled and motivated DevOps Support Engineer to join our team. This role requires a strong background in scripting, observability, and cloud platforms, with the ability to troubleshoot complex technical issues and deliver excellent customer support. You will serve as a trusted partner to our customers and internal teams,...

As an Application Support Enginee r at Beta Systems, you will provide top-tier support to our global enterprise customers for our industry-leading platforms: ANOW! Observ e (observability) and ANOW! Automat e (workload automation). You will be part of a 24/7 support operatio n, interfacing directly with enterprise clients and collaborating across internal...

On-site - Makati 1-3 Yrs Exp Bachelor Full-time Overview The Level 2 Support Engineer will be responsible for providing advanced technical support to resolve software, system, and application-related issues. This role requires a mix of technical expertise, problem-solving skills, and excellent communication to ensure high-quality customer satisfaction....

About the RoleAs a Production Support Engineer you will support, monitor and maintain the high availability of our platform across all of our markets, in collaboration with other team members globally.You'll work closely with engineering, CX, product and program teams globally for production incident response and post-mortem processes.You'll work closely...

Overview Join the Future of Fintech as a Software Support Engineer/ Application Support Engineer at Etrading Software. We are a vibrant, forward-thinking company that values diversity, collaboration, and innovation. We foster a high-trust environment with integrity, autonomy, and work-life balance while revolutionizing the financial industry with...

Work Arrangement : 1 month onsite, then switch to hybrid , 2 days in the office, 3 days work from home.Work Location: MakatiSchedule: Day ShiftResponsibilitiesServe as the primary technical point of contact for customers, delivering outstanding service and support.Handle escalated technical inquiries through platforms such as Intercom, ensuring swift and...

Direct message the job poster from Q2 HR Solutions SHRM-CP®| Tech Recruitment Certified Professional The Primary technology support and will be responsible for designing, deploying, and managing Cloud infrastructure. Will oversee the health and performance of existing infrastructure and plan for the deployment of new solutions and services required by the...