Global Senior Learning Experience Manager | Hybrid

.## Global Senior Learning Experience Manager | Hybrid****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.****What We Offer:********Strategic Program Leadership:** Lead the strategic planning and execution for the design, delivery, and evaluation of comprehensive global learning programs. This includes leadership development, technical skills training, and onboarding initiatives across multiple geographies, supported by Local LX Geo Leaders.******Engaging Training Delivery:** Deliver dynamic and interactive training sessions, workshops, and learning events to diverse global audiences. Ensure content relevance, maximize participant engagement, and optimize knowledge retention.******Global Team Coaching & Development:** Coach and develop a high-performing global team of learning experience professionals, offering consistent guidance, constructive feedback, and ample professional development opportunities to support their growth and success. This involves managing and supporting local LX teams, serving as the primary Point of Contact (POC) for client-facing LX initiatives across all sites.******Scalable Solution Design:** Identify learning gaps and recommend, then create, scalable global learning solutions designed to enhance learner retention, job performance, and the overall employee experience.*** **Strong Content Moderation Experience*** **Exceptional presentation, interpersonal, and influencing skills.*** **Demonstrated ability to coach, mentor, consult, and partner effectively with peers and functional leads across global teams.*** **Strong proficiency in learning design and delivery methodologies.*** **Thorough understanding of both proven and cutting-edge learning experience methods and best practices for global organizations.*** **Outstanding verbal and written communication skills, with the ability to communicate effectively and sensitively across diverse cultures and time zones.*** **Proficiency in MS Office/GSuite and Learning Management Systems.*** **5+ years of experience within the BPO industry.*** **Extensive experience in managing learning experiences and solutions for global organizations, with a proven ability to manage global stakeholders, multiple geographies, and varied shifts.*** **Bachelor’s degree in Human Resources or Organizational Development, Business Administration, or a related field (not a strict requirement).*** **Learning design and delivery certifications, coaching/learning/psychometric certifications will be a significant advantage, particularly with 5 years of experience in a leadership role within a global context.*** **Demonstrated ability to make sound decisions by applying logic to identify key facts, explore alternatives, and propose high-quality solutions within a global environment.*** **Must be adept at fostering a positive and productive work environment, with the capability to lead, build cohesive teams, and motivate staff across diverse geographical locations.*** **Strong organizational and interpersonal management skills.*** **Ability to manage time effectively and efficiently, while proactively considering global time differences.*** **Self-motivated, highly directed, and possesses keen attention to detail.**to learn more about our #RidiculouslyGood Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:* You will never be asked for payment information or banking information during the application or interview process.* We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us* Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams:* TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.* TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you.* If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (). This is the only chat room where you will find our recruiters.#J-18808-Ljbffr