Virtual Training
4 weeks ago
Overview Virtual Training & Success Lead (eCommerce) at TalentPop App. This role serves as the Chief Success Architect for our remote teams, owning the design and delivery of the virtual learning experience to elevate agent proficiency and career progression in eCommerce (Shopify, SEO, Email Marketing, data analytics). Key Responsibilities Design Learning Journeys: Architect comprehensive training programs—from onboarding to advanced specialization modules—focused on core eCommerce pillars (SEO, Email Marketing, Data Analytics, Shopify, Klaviyo). Facilitate Dynamic Sessions: Lead engaging, interactive virtual training and coaching sessions via platforms like Zoom, using screen sharing and collaboration tools to maximize knowledge transfer. Spearhead Onboarding: Manage the Onboarding Week, evaluate new agent readiness, and set them up for immediate and long-term success. Coach & Mentor: Conduct one-on-one and group coaching focused on real-world problem solving and advanced digital specializations. Drive Upskilling: Develop and implement continuous learning initiatives to keep the team fluent in the newest eCommerce trends, tools, and best practices. Collaborate on Performance: Partner with Team Leads to identify skill gaps through evaluations and co-create personalized development and career plans. Innovate Content: Create, update, and refine training materials using tools such as Trainual, Loom, and Canva for high-quality, engaging content. What You Bring To The Role / Qualifications Experience: 1–2 years in a dedicated virtual training, talent development, or coaching role. eCommerce Fluency: Strong practical experience in at least two key areas: SEO, Email Marketing, eCommerce Website Management (Shopify), or Data Analytics. Tech Stack Proficiency: Proficiency with Shopify and Klaviyo; familiarity with reporting tools, Canva, Trainual, and Loom is a plus. Virtual Presence: Ability to command a virtual room and make complex topics engaging, clear, and actionable. Mindset: Natural coach, highly organized, self-starter, and energetic teammate committed to continuous improvement. Perks & Benefits Fully Remote: Permanent remote work with competitive salary and guaranteed annual reviews. Benefits: PTO, Health Insurance + Dental Coverage, and a Monthly Health Stipend option. Growth: Performance bonuses based on KPIs and defined career pathways within a hyper-growth organization. Job Details Seniority level: Entry level Employment type: Full-time Job function: Education and Training Industries: IT Services and IT Consulting Ready to accelerate your career while enabling others to grow? Apply today and help shape the future of eCommerce with TalentPop App. #J-18808-Ljbffr
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Virtual Training
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