Customer Service Training Specialist
3 weeks ago
Empower Growth as Our Next Customer Service Training Specialist What You’ll Bring To The Table 3–5 years of BPO experience in the Customer Service industry 1–2 years of experience as a Customer Service Trainer 1–2 years of Virtual Assistant experience (preferred) Experience with eCommerce platforms and tools such as Gorgias, Shopify, Zendesk, Re:Amaze, and Freshdesk Knowledge and experience in eCommerce operations Familiarity with CRM and project management tools like HubSpot and Monday.com Proficiency in Canva, Trainual, and Loom (preferred but not required) Your Day-to-Day Conduct one-on-one and group training sessions via Zoom for new team members Train new hires on company policies, guidelines, software, and resources to prepare them for success Facilitate customer service and eCommerce platform training for Gorgias, Zendesk, Re:Amaze, Freshdesk, and Shopify Deliver brand-specific and role-specific training, including Brand Concierge and client-focused sessions Create and develop training materials and assessments using approved tools and formats Design engaging and informative presentations using Trainual, Moodle, Loom, and Canva Participate in New Team Member Onboarding Week sessions and lead discussions following the training outline Evaluate trainee performance and provide actionable feedback for improvement Schedule Full-time, Monday to Friday | US PST Time Zone Why Join TalentPop Performance and recognition bonuses for top achievers Health and dental insurance or a monthly health stipend Paid time off to rest and recharge Year-end bonus as a token of appreciation for your hard work A positive, growth-oriented environment where your ideas are heard Technical Requirements Laptop or desktop with at least an Intel Core i5 or Ryzen 5 processor and 8GB RAM (or equivalent) Stable DSL, Cable, or Fiber internet connection (LAN required) with a minimum of 20 Mbps speed Backup internet connection with at least 5 Mbps speed Inspire. Empower. Lead the way in learning. Join TalentPop today and help shape the next generation of world-class customer service professionals. #J-18808-Ljbffr
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Customer Service Specialist
2 weeks ago
Pasay, Philippines Cebu Pacific Air Full timeOverview Department: Customer Journey Management Employee Type: Probationary Cebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint in the...
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Customer Service Specialist
1 week ago
Pasay, Philippines GREEN AND SMART MOBILITY Full timePosition Summary: The Customer Service Specialist is responsible for providing excellent service to passengers and clients by handling inquiries, resolving complaints, and assisting with bookings or operational concerns. This role requires adaptability to a 24/7 schedule, strong communication skills, and the ability to work under pressure while maintaining...
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Pasay, National Capital Region, Philippines EXL Service Full time ₱400,000 - ₱800,000 per yearJob DescriptionExcellent written and verbal communication skill, C1 CEF Score • Ability to communicate correctly and clearly • Good Problem Solving and Strong troubleshooting skills • Ability to approach problems logically • Strong customer service focus, Ability to empathize with the customer (Internal/External). • Prioritizing customer needs...
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Pasay, National Capital Region, Philippines EXL Service Full time ₱40,000 - ₱80,000 per yearJob DescriptionPosition Overview The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for developing and improving the process-specific curriculum, conducting...
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Customer Service Specialist
1 week ago
Pasay, National Capital Region, Philippines Cebu Pacific Air Full time ₱80,000 - ₱120,000 per yearDepartmentCustomer Journey ManagementEmployee TypeProbationaryCebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedi ca ted to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint in the passenger...
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Customer Service Specialist
1 week ago
Pasay, National Capital Region, Philippines Cebu Pacific Air Full time ₱250,000 - ₱500,000 per yearDepartmentCustomer Journey ManagementJob posted onSep 17, 2025Employment typeProbationaryCebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our Customer Service Operations Team is dedicated to delivering exceptional airport and inflight experience, ensuring that we make moments happen at every touchpoint...
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Customer Service Specialist
1 week ago
Pasay, National Capital Region, Philippines Cyberbacker Careers Full time ₱150,000 - ₱250,000 per yearCyberbacker Careers is hiring a Full time Customer Service Specialist role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours available
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Senior Executive-Training-Clinical Training
7 hours ago
Pasay, National Capital Region, Philippines EXL Service Full time ₱500,000 - ₱1,000,000 per yearJob DescriptionThe role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses in monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and...
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Pasay, National Capital Region, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per yearWe are seeking a talented and dedicated Customer Service for Travel and Hospitality Account to join our growing team. In this full-time role based in Pasay City, you will be responsible for providing exceptional customer service to our clients in the travel and hospitality industry.What you'll be doingAnswering inbound customer calls and responding to...
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VA Training Specialist
2 weeks ago
Pasay, Philippines TalentPop App Full timeJob Title e-Commerce VA Training Specialist Job Overview This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem! Job Responsibilities Host training classes via Zoom, discussing topics in the training outline. Train newly hired agents on policies, tools, software, and resources to help them prepare for...
