Experienced Call Center Recruiter

3 months ago Be among the first 25 applicants Full-Time Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an Experienced Recruiter to manage high-volume hiring for our contact center. You’ll be responsible for sourcing, screening, and onboarding top talent. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. Responsibilities Manage full-cycle recruitment for contact center roles. Source candidates through job boards, social media, and referrals. Conduct interviews, assessments, and background checks. Coordinate with hiring managers to understand staffing needs. Maintain accurate recruitment records and reports. Support employer branding and recruitment marketing efforts. Ensure a positive candidate experience throughout the hiring process. Qualifications Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field. 3+ years of recruitment experience in a BPO or high-volume environment. Strong sourcing, interviewing, and organizational skills. Familiarity with ATS and recruitment tools. Ability to manage multiple roles and deadlines. All MCI Locations Must be authorized to work in the country where the job is based. Requirements and Compliance Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada) Compensation and Benefits At MCI, compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and a variety of benefits and incentives are offered to support and reward team members. What You Can Expect from MCI We offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: HMO Coverage plus a dependent Rank & File ₱100,000 coverage; Supervisors/Managers ₱120,000 coverage Dental Coverage In-house dental assistance worth ₱5,000 Free meal during training Career growth and learning Allowances for rice, clothing, laundry and meals Performance and loyalty bonuses Frequent disinfection, fogging of workplace Opportunities for growth and promotion Employee shuttle services Company retreats and off-site events Social opportunities and recognition gifts Compensation and Benefits That Fit Your Life: MCI tailors offerings to fit the needs of our diverse team across subsidiaries and locations. Benefits may vary by geography, but the core commitment remains the same — rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today This job operates in a professional office environment. The position may require long periods of sitting and using a computer and telephone headset. Occasional movement and lifting up to 40 pounds may be required. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations during the application and employment process. If reasonable accommodations are needed, please contact Human Resources. At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. MCI will consider qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. MCI provides reasonable accommodations to qualified employees with protected disabilities to the extent required by law. MCI helps customers take on CX and DX challenges differently, delivering industry-leading solutions. MCI specializes in BPO, staff augmentation, contact center services, and IT services across multiple brands and locations. The above description is a general overview and not an all-inclusive list of duties and qualifications. The employer reserves the right to revise this job description at any time. This description is not a contract for employment, and either party may terminate employment at any time. Seniority level Not Applicable Employment type Full-time Job function Human Resources Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at MCI. Location: Baguio City, Cordillera Admin Region, Philippines Talent Acquisition Specialist - Urgent (Baguio) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr