Sales Support Analyst

3 weeks ago

Davao City, Philippines Prime Source Full time

Overview

As a Sales Support Analyst, you will be a key operational resource supporting our Sales Representatives/Expense Advisors. You’ll handle essential functions such as data analysis, vendor/member coordination, onboarding, and process execution, ensuring efficiency, cost savings, and client satisfaction.

If you’re energized by solving problems, working with data, and managing multiple projects in a fast-paced environment, this role is for you

Hours

Hours: Monday-Friday, 9pm-6am PHT (9am-6pm US EST)

Role and Responsibilities
  • Conduct data research, entry, standardization, and analysis.
  • Analyze spend across multiple product/service categories.
  • Identify and assess vendors, contracts, and cost-saving opportunities
  • Liaise with sales reps/expense advisors, vendors & other stakeholders.
  • Assist with new member onboarding, rostering, vendor account setup, contract activations, processing credit applications, and price activations.
  • Prepare and process all necessary documentation for member requests.
  • Submit contract activations through vendor/GPO portals and track the progress till completion.
  • Manage workflows and requests through Salesforce CRM.
  • Troubleshoot and resolve issues associated with rostering, vendor accounts, pricing/contract discrepancies.
  • Prepare analysis, presentation files, and reports.
  • Manage, track & execute specialized projects.
  • Regular reporting to managers, sales reps/expense advisors & directors.
  • Perform any other duties assigned to support the sales operations.
Required Skills/Abilities
  • 2–4 years of experience (Preferred)
  • Strong attention to detail, analytical & problem-solving skills.
  • Advanced Excel skills – including formulas, pivot tables, and data analysis, with 2 years of experience working on data files (Preferred).
  • Ability to identify issues and trends.
  • Ability to multitask across various projects, tasks & cases.
  • Ability to manage competing priorities in a dynamic, fast-paced setting.
  • Familiarity with Salesforce is a plus.
  • Proficient in Microsoft Office Suite, mainly Excel.
  • Strong communication skills, both verbal and written.
  • Experience in night-shift roles (Preferred)
Benefits
  • Highly competitive salary with incentives
  • Comprehensive benefits package
  • Supportive and collaborative team environment
  • Opportunities for career development and advancement
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