Training & Engagement Specialist - Operations Support, MariBank

Training & Engagement Specialist - Operations Support, SeaBank Monee Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Training & Engagement Specialist - Operations Support, SeaBank role at Monee Training & Engagement Specialist - Operations Support, SeaBank Monee Manila, National Capital Region, Philippines Join to apply for the Training & Engagement Specialist - Operations Support, SeaBank role at Monee Get AI-powered advice on this job and more exclusive features. The role will prepare and execute Training materials and assist the Lead in identifying the Training Gaps & Opportunities across all Operations Functions and ensure engagement activities are implemented. Assist the Training & Engagement Lead in Identifying & monitoring of training needs and gaps across all operations functions. Conduct technical and soft skills training programs for Operations. Assist the Ops Support Head on the implementation of training for newly onboarded agents until deployment to production. Assess the skills and competencies of all Operations staff and provide recommendation to the Ops Support Head for strategies on how to bridge the gap. Design, plan and conduct engagement activities across all Operations functions. Job DescriptionThe role will prepare and execute Training materials and assist the Lead in identifying the Training Gaps & Opportunities across all Operations Functions and ensure engagement activities are implemented. Assist the Training & Engagement Lead in Identifying & monitoring of training needs and gaps across all operations functions. Conduct technical and soft skills training programs for Operations. Assist the Ops Support Head on the implementation of training for newly onboarded agents until deployment to production. Assess the skills and competencies of all Operations staff and provide recommendation to the Ops Support Head for strategies on how to bridge the gap. Design, plan and conduct engagement activities across all Operations functions. RequirementsGraduate of any 4-year college course At least 1-2 years of work experience in Training and Engagement related roles Must have conducted training programs preferably for Banks, Operations or other industry Has experience in training gap analysis and project management Must have experience in handling newly on boarded employees and knowledgeable in conducting classroom or face-to-face training Must have experience in supporting/leading engagement projects Open to work in Ortigas Center, Mandaluyong City and/or Gateway, Cubao Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Human Resources Referrals increase your chances of interviewing at Monee by 2x Get notified about new Training Specialist jobs in Manila, National Capital Region, Philippines . 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