Product Engagement Specialist

7 days ago

Manila, Philippines Trucker Path Inc. Full time

The Product Engagement Specialist will act as the voice of Moatable’s trucking community by actively managing user engagement, gathering insights, and aligning community experiences with product development. This role bridges the gap between users and the product team through thoughtful communication, feedback collection, and innovative engagement initiatives. The ideal candidate possesses a marketing and sales background with strong community-building skills and a passion for customer-centric product growth.

Key Responsibilities:
  • Community Management & Engagement: Enhance and expand the trucker user community through active digital engagement. Arrange focus groups, conduct user interviews, and facilitate online forums to gauge community sentiment. Foster relationships with truck driver instructors, trucking schools, and repair shop networks. Lead community-building campaigns that increase retention and satisfaction.
  • Product Engagement & Insights: Collect, consolidate, and report user feedback related to product usability, features, and bugs. Collaborate with Product and R&D teams to translate user needs into actionable improvements. Track trends in community feedback and behavior to identify engagement opportunities. Execute email and SMS campaigns to drive product updates, feature adoption, or surveys. Respond to user concerns and suggestions, ensuring timely and professional interactions. Train external instructors or community leaders on how to use the product.
  • Project-Based & Ad Hoc Tasks: Support strategic initiatives such as partnership programs, loyalty campaigns, and school outreach. Handle user engagement projects aligned with business goals. Provide real-time support for events and special campaigns.
Requirements
  • Bachelor’s degree in Marketing, Communications, Sales, or any related field.
  • Minimum 2 years of experience in community engagement, customer success, or marketing.
  • Strong interpersonal and communication skills – able to speak with empathy and clarity.
  • Experience working with logistics, transportation, or SaaS products is a plus.
  • Comfortable managing tasks independently and balancing multiple projects.
  • Knowledge in CRM/email tools, survey tools, and user analytics preferred.
#J-18808-Ljbffr

  • Product Engagement Specialist

    1 week ago

    , Metro Manila, Philippines Trucker Path Full time

    Overview The Product Engagement Specialist will act as the voice of Moatable’s trucking community by actively managing user engagement, gathering insights, and aligning community experiences with product development. This role bridges the gap between users and the product team through thoughtful communication, feedback collection, and engagement...

  • Product Specialist Mindanao

    3 weeks ago

    Manila, Philippines Orange Biotec Inc Full time

    Overview Orange Biotec Inc. specializes in the in-licensing, registration, marketing, and distribution of innovative Oncological and Hematological products in the Philippine market. We focus on maintaining high quality at all levels, which is the foundation of our partnerships and stakeholder relationships. Our goal is to make world-class healthcare products...

  • Engagement Specialist

    1 week ago

    Ortigas, Metro Manila, Philippines iSupport Worldwide Full time ₱1,200,000 - ₱2,400,000 per year

    Be a part of our fast-growing team and unchain all the possibilitiesWhat is your mission?We are looking for a dynamic and creative Engagement Specialist to spearhead our Employee Referral Program (ERP) events and initiatives. This role is key in building excitement, increasing participation, and fostering employee advocacy through innovative and engaging...

  • Training & Engagement Specialist - Operations Support, SeaBank

    3 weeks ago

    Manila, Philippines Monee Full time

    Training & Engagement Specialist - Operations Support, SeaBank Monee Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Training & Engagement Specialist - Operations Support, SeaBank role at Monee Training & Engagement Specialist - Operations Support, SeaBank Monee Manila, National Capital Region,...

  • Community Engagement Specialist

    1 week ago

    Manila, National Capital Region, Philippines Bon Secours Mercy Health Full time ₱104,000 - ₱130,878 per year

    Bon Secours Mercy Health is hiring a Full time Community Engagement Specialist role in Taguig, NCR. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: AfternoonTuesday: AfternoonWednesday: AfternoonThursday: AfternoonFriday: AfternoonSaturday: AfternoonSunday: Afternoon* Recruitment marketing, corporate events...

  • Product Specialist Mindanao

    1 week ago

    Manila, National Capital Region, Philippines Orange Biotec Inc Full time $104,000 - $130,878 per year

    Company DescriptionOrange Biotec Inc. specializes in the in-licensing, registration, marketing, and distribution of innovative Oncological and Hematological products in the Philippine market.We focus on maintaining high quality at all levels, which is the foundation of our partnerships and stakeholder relationships.Our goal is to make world-class healthcare...

  • Engagement Specialist

    7 days ago

    , Metro Manila, Philippines iSupport Worldwide Full time

    Be a part of our fast-growing team and unchain all the possibilities! What is your mission? We are looking for a dynamic and creative Engagement Specialist to spearhead our Employee Referral Program (ERP) events and initiatives. This role is key in building excitement, increasing participation, and fostering employee advocacy through innovative and...

  • Product Specialist

    1 week ago

    Manila, National Capital Region, Philippines Thumbtack Full time ₱1,200,000 - ₱3,600,000 per year

    Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....

  • Canada Service Strategy Digital Engagement Specialist

    3 weeks ago

    Manila, Philippines ADP Full time

    Canada Service Strategy Digital Engagement Specialist ADP Manila, National Capital Region, Philippines Overview Reporting to the Sr. Program Manager, Digital Client Engagement, the Digital Engagement Specialist is a pivotal role responsible for fostering a vibrant, engaged, and supportive online client community. This role champions client success through...

  • Community Engagement

    4 weeks ago

    Manila, National Capital Region, Philippines SafetyCulture Full time

    SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.The SC app was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast...