Medical Services Manager | Makati

2 weeks ago

Manila, Philippines MedGrocer Full time

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.
The Medical Services Manager leads the clinic operations team, driving strategic initiatives to ensure service excellence, regulatory compliance, and the successful delivery of healthcare services to our corporate partners.
Why Join MedGrocer?
In this role, you will experience significant professional growth by leading a critical team and developing strategic initiatives that scale our healthcare delivery. You will work with a dynamic team of cross-functional leaders to fulfill our purpose of enhancing the physical and mental health of over one million Filipinos through our innovative, digitally-enabled platform.
Key Responsibilities

  • Lead and manage the Medical Services team, overseeing all clinic operations and ensuring compliance with company policies and regulatory standards.
  • Develop and implement strategic initiatives for process improvement, quality assurance, and service delivery enhancement across all corporate clinics.
  • Manage key client relationships at a strategic level, acting as the senior point of contact for escalated operational issues and ensuring high client satisfaction.
  • Drive alignment between headquarters, field operations, and client stakeholders to achieve operational excellence and support business growth.
Perks And Benefits
  • HMO for employees
  • Paid leaves
  • Medicine coupons
  • Opportunities for promotion and performance bonuses
  • 13th month pay
Minimum Qualifications
  • Bachelor's degree in a related field; a background in nursing or healthcare management is highly preferred.
  • At least 2 years of experience in operations management, healthcare administration, or a related field, with proven leadership skills.
  • Strong project management, communication, and stakeholder management skills.
  • Proficient in data analysis and Google Workspace applications.
  • Must be willing to work onsite in Makati and travel for site visits.
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