Quality Control Specialist

1 week ago


Baguio, Philippines Newfold Digital Full time

Overview Responsibilities Thoroughly review website designs and layouts for aesthetic consistency, design QC guideline adherence, and UX best practices. Test website functionality across various browsers and devices to ensure responsiveness and compatibility. Verify content accuracy, grammar (optional), spelling, and proper formatting on all web pages. Identify and report bugs and other technical issues. Ensure all website elements align with project requirements and specifications. Audit website content and technical aspects for adherence to SEO QC and Copy QC guidelines. Review keyword usage and ensure proper optimization for target audiences. Verify the implementation of tracking codes and analytics tools (e.g., Google Analytics, Google Search Console). Monitor email customer interactions for quality, professionalism, and adherence to company policies and scripts, and customer follow-up guidelines. Provide objective and constructive feedback on monitored interactions to Quality Control, Senior. Accurately document all quality findings, including detailed descriptions of issues. Contribute to the creation and maintenance of quality control checklists, standards, and guidelines. Assist in compiling data for quality control reports and performance metrics. Collaborate effectively with web designers, web developers, SEO specialists, copywriters, and customer service teams to communicate identified issues and facilitate resolution. Open to support new ProServ products, particularly in checking on quality, in the future. Participate in feedback sessions to help improve team performance and process efficiency. Qualifications & Skills Must have at least 2 years of experience in WordPress Web Development. Must have a good understanding of web design and development, and Search Engine Optimization (SEO). Must have a strong knowledge of quality assurance methodologies and processes. Having at least 1 year of experience in Web Quality Assurance is a bonus. Must have the ability to work independently and as part of a team in a fast-paced environment. Excellent written and verbal communication skills, with the ability to articulate issues clearly and concisely. Exceptional attention to detail and a strong commitment to delivering high-quality results. Strong analytical and problem-solving skills. Personal Attributes Proactive, curious, and eager to learn new tools and processes. Highly organized and able to prioritize tasks effectively. Patient and objective when evaluating work. A team player with a positive attitude. #J-18808-Ljbffr



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