Healthcare Customer Service Representative

4 weeks ago

Quezon City, Philippines R1 RCM Full time

Overview

Healthcare Customer Service Representative – Quezon City, National Capital Region, Philippines.

Responsibilities

You will be responsible for providing expertise and excellent customer service support that meets the needs of our patients by educating them on balance billing, payment processing, available payment arrangements, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, scheduling appointments, treatments and follow-ups, patient support, and coordination with the doctor’s office to secure authorization, among others.

Qualifications
  • Completion of at least 2 years bachelor’s/associate degree (diploma is required).
  • At least 1 year and 6 months of BPO international voice experience.
  • Ability to work in an onsite setup in QC and be flexible with graveyard and rotating shifts.
What’s in it for you?

Medical Plan (HMO) from Day 1 of employment with free dependents; All Mandatory Statutory Benefits.

Notice and Compliance

NOTICE: NO candidate seeking a job opportunity with R1 Philippines shall be required to pay any amount as a condition for employment. R1 does not authorize any third party, agency, company or individual to collect money or request any monetary arrangement to receive a job at R1. If contacted by someone asking for payment, do not respond and contact PH HR - Talent Acquisition at or report to our Ethics Point Hotline: Philippines: or email

Our Cubao Recruitment Hub is open to process walk-in applications. Address: 18th Floor, Cyberpark Tower 2, Cubao, Quezon City. Schedule: 12PM-5PM. Please bring 2 valid IDs and a copy of your resume.

Additional information

All other job postings, locations and dates listed in the original description are provided for reference and may be subject to change.

#J-18808-Ljbffr

  • Customer Service Representative

    4 weeks ago

    Quezon City, Philippines The Hird Corp. Full time

    Make a Difference in Healthcare! Are you a problem-solver with a passion for helping others? We’re looking for dynamicCustomer Service Representatives to join our Healthcare Product team, delivering exceptional support and innovative solutions to our clients! Be the voice of care, addressing customer inquiries with empathy and expertise. Inspire teamwork...

  • Healthcare Customer Service Representative

    6 days ago

    Cebu City, Philippines Metacom Business Process Outsourcing Solution Inc. Full time

    Overview Healthcare Customer Service Representative. Provide excellent customer service to patients and healthcare providers. Handle inquiries about benefits, claims, and billing with accuracy and empathy. Location & Schedule Join our Healthcare Account in Mactan Newtown, Cebu! Onsite | Up to ₱23,000 | Shifting Schedule Responsibilities Provide excellent...

  • Customer Service Representative

    4 weeks ago

    Quezon City, Philippines Stark Asia Solutions Inc. Full time

    Overview A Customer Service Representative for a healthcare account is responsible for handling inbound and outbound calls, emails, or chats from patients, healthcare providers, and insurance partners. Their duties include answering inquiries about medical services, insurance coverage, billing, claims, and appointment scheduling while ensuring accurate and...

  • Healthcare Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱17,000 - ₱26,000 per year

    Now Hiring: Customer Service Representative – Healthcare Account (Eton Centris QC)Location: Eton Centris, Quezon CitySalary Package: Up to ₱26,000 (depending on tenure and experience)Work Schedule:8:00 AM – 10:00 PM ESTMonday to Saturday5 working days per week (9 hours per day including lunch and breaks)2 rest days per week (may not be...

  • Customer Service Representative

    3 weeks ago

    Cebu City, Philippines Strategic Office Support Inc. Full time

    Overview Join our healthcare BPO team supporting US medical providers. We're seeking experienced Customer Service Representatives for a stable, growth-oriented career in healthcare. Schedule: US Business Hours Employment: Full-Time, On-Site Responsibilities Handle patient inquiries via phone, email, and chat Assist with appointment scheduling and insurance...

  • Customer Service Representative

    4 weeks ago

    Quezon City, Philippines The Hird Corp. Full time

    Overview Are you a problem-solver with a passion for helping others? We’re looking for dynamic Customer Service Representatives to join our Healthcare Product team, delivering exceptional support and innovative solutions to our clients! Responsibilities Be the voice of care, addressing customer inquiries with empathy and expertise. Inspire teamwork and...

  • Healthcare Customer Service Representative

    1 day ago

    Quezon City, National Capital Region, Philippines MicroSourcing Full time ₱250,000 - ₱600,000 per year

    Discover your 100% you with MicroSourcingPosition: Healthcare Customer Service Representative Work setup & Shift: Onsite | Night Shift Site: 1880 Avenue Building, Eastwood City Cyberpark, Quezon CityWhy join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid...

  • Healthcare Customer Service Representative

    2 weeks ago

    Pasig City, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Step into a rewarding career with us! We’re looking for passionate individuals to join our team as Customer Service Representatives for a Healthcare Account in Rockwell, Pasig! Salary: Earn up to ₱17,000 Qualifications: 3rd Year Medical Student OR at least 1 Year CCE Excellent English communication skills (written & verbal) Strong customer service and...

  • Customer Service Representative

    4 weeks ago

    Quezon City, Philippines Jocson College Inc. Full time

    Customer Service Representative - Healthcare Account | Quezon City Sagility Customer Service Representative - Healthcare Account | Quezon City Sagility National Capital Region (NCR), Quezon City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course. Fresh Grad / Entry Level specializing in Customer...

  • Customer Service Representative(Healthcare)

    1 day ago

    Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱250,000 - ₱500,000 per year

    Customer Service RepresentativeAnswer inbound calls from clients receiving Healthrageous services, providing clear information, guidance, and support regarding health and wellness programs, ensuring a positive and efficient customer experience. Responsibilities: · Handle inbound calls from clients, addressing inquiries related to Healthrageous services and...