Virtual Executive Assistant

Position Overview MCI is a fast‑growing tech‑enabled business services company that delivers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud solutions across many industries. MCI operates a global footprint of contact centers powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability, and reduce costs. Position Responsibilities Manage a complicated and busy schedule for senior‑level managers, including calendar coordination and travel arrangements. Perform planning, logistics, and operations work to support executive teams. Provide comprehensive administrative support, including data entry, event/meeting planning, filing, mail handling, and correspondence processing. Coordinate individual and group travel, including procurement and logistics duties. Handle confidential and sensitive information with discretion and appropriate judgment. Organize meetings, summits, and other executive events from start to finish. Screen phone calls, screen correspondence, prepare documents, bill payment, and keep records. Handle various errands as needed and maintain a personal action list to drive proactive status updates. Be comfortable with Chief of Staff level duties, project management, and procurement responsibilities. Key Responsibilities Managing a complicated and busy schedule. Performing planning, logistics, and operations work. Providing comprehensive administrative support. Coordinating individual and group travel. Handling confidential and sensitive information with appropriate judgment and discretion. Providing administrative support in a variety of capacities, including data entry, assisting with the completion of assigned projects, event/meeting planning, filing, mail handling, and processing of letters/correspondence. Organizing meetings and summits from start to finish. Screening phone calls, screening correspondence, preparing documents, paying bills, and keeping records. Handling various errands as needed. Creating and maintaining personal action items, to‑do list, and follow‑up to keep pro‑actively status updates. Be comfortable with Chief of Staff level duties and/or Project Management. Be comfortable with procurement and/or logistics level duties. Candidate Qualifications Proven experience as an Executive Assistant or Personal Assistant (BPO preferred). Excellent command of English and strong written and verbal communication skills. Excellent judgment handling confidential information with discretion. Knowledge of office management systems and procedures. Proficiency in MS Office, especially MS Excel and MS PowerPoint. Excellent time management skills and the ability to prioritize work. Attention to detail and problem‑solving skills. Strong organizational skills with the ability to multi‑task. High‑speed internet connection (download speed of 20 Mbps+). Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit up to a Level II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. Compensation & Benefits That Fit Your Life Health‑Maintenance Organization (HMO) coverage plus a dependent. Dental coverage and in‑house dental assistance worth ₱5,000. Free meal during training. Career growth and learning opportunities. Allowances for rice, clothing, laundry, and meals. Performance and loyalty bonuses. Frequent disinfection, fogging of workplace. Opportunities for growth and promotion. Employee shuttle services. Company retreats and off‑site events. Sharpen your social skills while meeting awesome people and making new friends. Plus, more in‑office rewards, raffles, recognition gifts, and treats Physical Requirements This job operates in a professional office environment. The employee will be largely sedentary and required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects; move objects from place to place; hold onto objects; and exert force up to forty (40) pounds. Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. Contact Human Resources for accommodation requests. Diversity & Equality At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination. All employees are responsible for fulfilling MCI's commitment to a diverse and equal‑opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. Disclaimer The purpose of the above job description is to provide potential candidates with a general overview of the role. It is not an all‑inclusive list of duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. #J-18808-Ljbffr