Managed Services Engineer, Mandarin Fluency Required
3 weeks ago
Overview
Pax8 is a leading value-added cloud-based SaaS Marketplace, expanding across Australia, New Zealand and Asia. We are a fast-growing, dynamic, high-energy organization with a start-up feel. We Elev8 each other, Advoc8 for our partners, Innov8 continuously, and Celebr8 life.
Position Summary: The Manager of Cloud Solutions oversees a team of engineers executing professional service engagements, focusing on performance development, Pax8 values, and process improvements.
Responsibilities- Promotes and enforces Pax8 values; performs regular performance reviews for talent development
- Collaborates with PMO to ensure projects meet timelines and SOW requirements
- Ensures access to training and development; undertakes special projects
- Builds and maintains cross-functional relationships; manages a high-performing team within budget
- Works with ProServe leadership on project scoping, rates, and billable hours
- Oversees day-to-day execution of Technical Engagement strategy; coaches and guides team leaders/members
- Acts as escalation point/mentor for Delivery and Advisory teams
- Minimum 2 years of people management experience
- Experience across the Microsoft platform; knowledge of Active Directory, Exchange, SharePoint, and Microsoft networking
- Expertise in public cloud technologies (Azure, AWS, GCP)
- Professional services background; ability to own difficult situations to completion
- Proven ability to develop others; excellent written and verbal communication; strong organizational and interpersonal skills
- Customer-focused with ability to drive business objectives and partner engagement
- Ability to manage ambiguous situations; consult with technical and business stakeholders
- B.A./B.S. in related field or equivalent work experience
Professional office environment; remote/hybrid options with secure internet required.
TravelInfrequent travel expected.
LocationDirector of ProServe reports to the Director of ProServe. Location details listed with postings.
Benefits & Why Pax8- Bonus leave; private health insurance; paid certifications funded by Pax8
- Learning and development opportunities; donation matching and DEI initiatives
- Comprehensive benefits designed to empower success
Pax8 is an equal opportunities employer. Background checks and privacy notices apply in line with recruiting processes.
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