Managed Services Engineer, Mandarin Fluency Required

3 weeks ago


Cagayan Valley Philippines Buscojobs Full time

Overview

Pax8 is a leading value-added cloud-based SaaS Marketplace, expanding across Australia, New Zealand and Asia. We are a fast-growing, dynamic, high-energy organization with a start-up feel. We Elev8 each other, Advoc8 for our partners, Innov8 continuously, and Celebr8 life.

Position Summary: The Manager of Cloud Solutions oversees a team of engineers executing professional service engagements, focusing on performance development, Pax8 values, and process improvements.

Responsibilities
  • Promotes and enforces Pax8 values; performs regular performance reviews for talent development
  • Collaborates with PMO to ensure projects meet timelines and SOW requirements
  • Ensures access to training and development; undertakes special projects
  • Builds and maintains cross-functional relationships; manages a high-performing team within budget
  • Works with ProServe leadership on project scoping, rates, and billable hours
  • Oversees day-to-day execution of Technical Engagement strategy; coaches and guides team leaders/members
  • Acts as escalation point/mentor for Delivery and Advisory teams
Qualifications
  • Minimum 2 years of people management experience
  • Experience across the Microsoft platform; knowledge of Active Directory, Exchange, SharePoint, and Microsoft networking
  • Expertise in public cloud technologies (Azure, AWS, GCP)
  • Professional services background; ability to own difficult situations to completion
  • Proven ability to develop others; excellent written and verbal communication; strong organizational and interpersonal skills
  • Customer-focused with ability to drive business objectives and partner engagement
  • Ability to manage ambiguous situations; consult with technical and business stakeholders
Education & Certifications
  • B.A./B.S. in related field or equivalent work experience
Work Environment

Professional office environment; remote/hybrid options with secure internet required.

Travel

Infrequent travel expected.

Location

Director of ProServe reports to the Director of ProServe. Location details listed with postings.

Benefits & Why Pax8
  • Bonus leave; private health insurance; paid certifications funded by Pax8
  • Learning and development opportunities; donation matching and DEI initiatives
  • Comprehensive benefits designed to empower success
Equal Opportunities

Pax8 is an equal opportunities employer. Background checks and privacy notices apply in line with recruiting processes.

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