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US HR Benefit Manager
4 weeks ago
Talent Operation Specialist at Cloudstaff
Location: Makati, National Capital Region, Philippines
OverviewHR and benefits leadership role focusing on HR services, benefits administration, and system/project management. This position involves guiding HR Generalists and Benefits Analysts, ensuring compliance with employment laws, overseeing benefits programs, and managing HRIS-related projects.
Responsibilities- HR Services Management: Provide guidance to HR Generalists and Benefits Analysts on complex, sensitive HR and benefits issues, including employee relations, compliance, and terminations.
- Educate clients on employment law compliance and talent acquisition strategies for managerial and professional roles.
- Analyze trends in compensation and benefits to propose competitive programs that attract and retain top talent.
- Oversee EPLI claims, including document gathering and position statement development.
- Ensure compliance with federal, state, and local employment laws, and recommend best practices.
- Guide clients on employee performance, disciplinary actions, and terminations.
- Benefits Administration: Lead efforts in configuring and maintaining electronic benefits enrollment platforms.
- Manage data file feeds and integrations with insurance carriers, brokers, and third-party administrators.
- Monitor and maintain ACA compliance reporting, including 1095-C form generation and IRS e-filing.
- Support annual benefits renewal processes by updating plan designs, rates, and eligibility rules.
- Provide subject matter expertise on payroll audits for benefit deductions and ensure accurate payroll processing.
- Configure and administer Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and 401(k) plans.
- Partner with leadership to execute HR and benefits strategies, including recruiting, retention, and succession planning.
- Develop and implement learning and development programs for team members.
- Oversee the recruitment, interviewing, and hiring of HR and benefits staff.
- Establish and monitor team KPIs to align with business objectives.
- Manage team performance, providing mentorship and executing disciplinary actions as needed.
- System and Project Management: Troubleshoot and resolve system errors or data discrepancies in collaboration with vendors and internal teams.
- Spearhead benefits-related projects, including online enrollment, ACA compliance, and data imports/exports.
- Prepare custom reports for management, vendors, and clients.
- Preferred Qualifications: College bachelor’s degree in a related field and/or 8-10 years of experience in a senior-level HR/Benefits role.
- SPHR, PHR, SHRM-SCP, or SHRM-CP certification.
- Proven experience in benefits reconciliation and administration.
- Specific experience with PrismHR software a plus.
- Strong knowledge of regulations and laws related to benefits administration.
- Experience with EPLI claims and US Professional Employer Organization (PEO) environments.
- Basic Qualifications: Strong background and experience in a customer service environment; proven critical thinking, problem-solving, and systems troubleshooting skills; excellent collaboration, teamwork, and interpersonal skills; exceptional written and verbal communication skills; detail-oriented and highly organized; intermediate to advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Access).
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Human Resources
- Industries: Outsourcing and Offshoring Consulting
