Service Desk Analyst

Wipro Manila, National Capital Region, Philippines Service Desk Analyst L1 The purpose of this role is to be the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives. Role Purpose The purpose of this role is to be the first point of contact for the B2B...

Relevant experience in Service Desk Analyst with a strong customer interaction experienceGood troubleshooting skillsExposure to Active Directory, DNS, DHCP, and VPNWilling to work in a 24x7 environment and provide weekend coverage, if needed.Ability to multitask in a fast-paced environment.Excellent ability to learn and articulate technical concepts.Strong...

Job Location Wipro Manila, National Capital Region, Philippines Job Title Service Desk Analyst L2 Role Overview The purpose of this role is to be the first point of contact for B2B users who call Wipro Service Desk to troubleshoot end user issues in line with Wipro's Service Desk objectives. Responsibilities Primary user support and customer service Respond...

Job Overview Get AI-powered advice on this job and more exclusive features. Referrals increase your chances of interviewing at Espire Infolabs by 2x. Get notified about new Service Desk Analyst jobs in Metro Manila . Qualifications Relevant experience in Service Desk Analyst with a strong customer interaction experience Good troubleshooting skills Exposure...

Role Qualifications 1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base.1 - 2 years' work experience in customer services support or having equivalent kind of skills experience, soft skills a must.1 - 2 years' experience supporting the following hardware and software: PC, Macintosh,...

Overview The Opportunity Be part of a company that empowers mid-market organisations to thrive in the SAP Cloud. Our client is more than just a partner — they’re an award-winning industry leader, recognised with multiple SAP Partner Awards for excellence in intelligent ERP solutions. We’re seeking a passionate and skilled Service Desk Analyst to join a...

Manila PhilippinesTaguig City 1634, PHPPNS, PHL Manila PhilippinesTaguig City 1634, PHPPNS, PHL ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business...

Overview ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, enabling clients to focus on running their businesses. More than 1,000 customers...

5 days ago Be among the first 25 applicants Make your next big career move by applying as KMC Solutions' next GLOBAL SERVICE DESK ANALYST (PLM BILLING ANALYST)! Business Analyst with strong experience in SAP PLM, Agile PLM, and manufacturing systems (eMES/AMS). Specialize in analyzing order and billing data, investigating open sales items, and resolving...

Unisys Manila, National Capital Region, Philippines 4 days ago Be among the first 25 applicants Responsibilities Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. Requests handled include support of hardware, software, client and COTS applications as well as network...