Service Desk Analyst

Overview Service Desk / Technical Helpdesk Analyst – responsible for providing first level phone support to a large customer base, troubleshooting hardware, software, and network operating problems, and ensuring timely resolution. Responsibilities Troubleshoots via the phone hardware, software, and network operating problems and involves technical...

Location: APWTech National Capital Region, Philippines Service Desk Analyst Responsibilities Triage, record, and maintain incidents/requests information to aid current and future resolutions. Resolve incidents/fulfill requests at first contact. Own (single point of contact), elevate, and coordinate the activities required to resolve the incident or fulfill...

About The Opportunity This Service Desk Analyst position is a RemotePhilippinesbasedrole. At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...

Join to apply for the Global IT Service Desk role at QBE Insurance Join to apply for the Global IT Service Desk role at QBE Insurance Get AI-powered advice on this job and more exclusive features. Primary DetailsTime Type: Full timeWorker Type: EmployeeResponsible for providing high level of customer experience and resolution from various communication...

Position Description : Want to expand your experience in one of the world's largest IT and business consulting services firms? Our IT Service Desk Analysts are professionals trained to support our clients on various related queries with quality and respect. We are looking for young professionals and fresh graduates like you who work with purpose and passion...

IntouchCX Manila, National Capital Region, Philippines About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a...

Shift Schedule: Shifting Work Setup: Onsite Location: McKinley, Taguig/MOA, Pasay Job Qualifications Candidates must have Excellent English communication skills. Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree in any field. At least 1 years’ Service Desk/Helpdesk/Technical Support experience is...

About The Opportunity  This Service Desk Analyst position is a Remote Philippines based role. At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...

Service Desk AnalystReq number:R6493Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a...

Service Desk AnalystReq number:R6492Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a...