SeviceNow Solution Specialist

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Key Responsibilities:

• Conduct requirements gathering
• Prepare Proposed Solution and Design
• Prepare Scope of Work, Timeline, Assumptions, and related estimates as needed and related proposal components
• Conduct Proof of Concept/Proof of Value solution development
• Prepare materials and conduct Solutions Presentation
• Lead business development related discussions and activities
• Prepare and submit related documents (i.e. meeting minutes, timesheets, solution presentation, etc.)
• Conduct other related activities essential to business development and pursuit of new opportunities
• Participation in company and team activities
• Submission of timesheets based on defined schedule

Aside from the above items, the Solution Specialist candidate will be evaluated on the following key areas which will be considered as part of his or her evaluation for regularization:

1. General Pre-sales Capabilities

• Business Writing and Communication Skills
• Requirements and Needs Analysis Capabilities
• Client Engagement/Account Management
• Engagement with Principals e. Leads pursuit and nurturing
• Regular reporting of opportunities progress

2. Product Knowledge

• Ability to map out customer requirements vis-à-vis (Solution/Technology) functionalities
• Ability to accurately address (Solution/Technology) queries from customers and internal users
• Ability to provide scenarios where customer can appreciate the value and functionalities of the proposed solution
• Capability to prepare high-level solution design

3. Solution Presentation and Demo Skills

• Ability to captivate the audience, establish credibility and set an energetic mood for the presentation session
• Ability to communicate and highlight key product features, benefits, and value proposition
• Ability to accurately address clarifications from the audience during presentations / Ability to confidently address questions from the audience, and if answers are not available, to be able to gracefully set aside questions to be addressed at a later time.

Requirements

• At least 3 years of experience in a similar role/capacity
• Experience with ServiceNow (preferred)
• Experience with other similar platforms (must have) • Related certifications a plus

Workplace type :

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.