Service Delivery Team Lead

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Cf3325-workplace Service Delivery Analyst

Location: Mandaluyong, National Capital Region EPS Staffing

Qualifications:
- Graduate of bachelor’s degree.
- At least 3 years of work experience in Corporate Admin.
- Exposure to stakeholder and vendor management
- Proficient in MS Office Applications (Word, Excel, PPT)
- Good communication skills
- Nice to have: 1 year experience or familiarity with ISO27001, ISO14001, ISO 22301 Certification, government permits, or related transactions (PEZA, Cebu LGU Permits)
- Work Location: Boni, Mandaluyong City.
- Work Schedule: 8am-5:30pm; flexible with business needs

Job Types: Full-time, Permanent
Schedule: Day shift

Note: This advertiser has chosen not to accept applicants from your region.

Manager, Accounts Payable Service Delivery (Apac)

Location: Manila (APAC Finance Business Services)

Job Description:
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives. The APAC Finance Business Services Team seeks a highly motivated Accounts Payable (AP) Manager to lead and shape AP processes for the region.

Key Objectives:
- Build and lead a new service delivery team
- Drive operational excellence and customer service
- Support rollout of new initiatives (e.g., invoice automation)
- Launch Business Reviews for new markets

Responsibilities:
- Lead AP service delivery for New Verticals (captured and outsourced)
- Collaborate with stakeholders, manage SLA/KPIs, present performance in governance forums
- Ensure regulatory compliance and internal controls
- Maintain process documentation; standardize processes across the region
- Liaise with Delivery Hero/regional teams on policies and procedures
- Support audits and continuous improvement with IT enablers

Requirements:
Basic: University degree in Economics, Finance, Business Management or equivalent; 5+ years in accounting/AP; experience with SLA/KPIs; managing captive/outsource teams (10 FTEs); second Asian language preferred (Thai, Burmese, Lao, etc.)

Preferred: Experience in multi-national environment; strong communication and influencing skills; proficient with CRM/ERP (SAP preferred), inventory management systems; familiarity with SQL/Tableau; experience with Jira or similar ticketing systems; ability to work in fast-paced environments with tight deadlines

Benefits and Perks: hybrid model; competitive base salaries; performance rewards; health and dental insurance; learning and development opportunities; inclusive culture

Note: This advertiser has chosen not to accept applicants from your region.

Cf3402-program and Project Management Specialist

Location: Makati, National Capital Region EPS Staffing

Qualifications:
- Bachelor’s degree
- 3–5 years PMO or similar coordination experience in complex programs
- Analytics experience (QlikSense and Power BI) a plus
- Hybrid work arrangement; 40-hour workweek

Job Types: Full-time, Permanent

Note: This advertiser has chosen not to accept applicants from your region.

Navotas - Service Advisor / Fleet Management

Location: Navotas, National Capital Region Ernest Logistics Corporation

Qualifications:
- Bachelor’s degree
- At least 1 year work experience in service advisory or fleet management
- Good character

Job Duties and Responsibilities:
- Manage repair tickets, inventory reports, work orders; inspect and receive serviced vehicles
- Communicate schedules; prepare materials for maintenance
- Ensure tools, equipment, and consumables are organized and accounted for
- Confirm driver acceptance tests are completed; uphold quality control
- Other duties as assigned

Job Types: Full-time, Permanent, Fresh graduate
Schedule: 8-hour shift
Other benefits: 13th month salary, overtime pay

Education: Bachelor’s (required); Experience: fleet maintenance / service advisory: 1 year preferred

Note: This advertiser has chosen not to accept applicants from your region.

Management Trainee for Technical Service

Location: Mandaluyong, National Capital Region COPYLANDIA OFFICE SYSTEMS CORPORATION

Responsibilities:
- Preventive maintenance and servicing of client machines; delivery and installation of machines, spare parts, and consumables

Minimum Qualifications:
- Engineering degree (Electrical/Mechanical/Computer) or related technical/Vocational degree
- Good communication skills; IT skills; willingness to field work and travel; valid driving is a plus
- Available Mon-Sat; vaccinated against COVID-19

Job Types: Full-time, Permanent, Fresh graduate
Salary: Php 14,867.50 - Php 17,500.00 per month
Benefits: Health insurance, company events, opportunities for promotion

Education: Bachelor’s preferred; Experience: Service Engineer 1 year preferred; Willingness to travel 100%

Note: This advertiser has chosen not to accept applicants from your region.

Be The First To Know

About the latest Service delivery team lead interview scheduling support jobs in Manila. Receive personalized job recommendations.

#J-18808-Ljbffr

  • , Metro Manila, Philippines TTEC Full time

    TTEC National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Team Lead, Service Delivery - Onsite role at TTEC TTEC National Capital Region, Philippines 2 days ago Be among the first 25 applicants Join to apply for the Team Lead, Service Delivery - Onsite role at TTEC Get AI-powered advice on this job and more...


  • , Metro Manila, Philippines Buscojobs Full time

    The Service Desk Lead is responsible for leading the IT Service Desk team and ensuring the timely and efficient handling of customer-reported incidents and service requests. This role ensures SLA adherence, provides escalation support, and delivers consistent client communication to maintain high service satisfaction. The Service Desk Lead manages day-to-day...


  • , , Philippines TTEC Full time

    Overview Join to apply for the Senior Team Lead, Service Delivery role at TTEC . As a Service Delivery - Senior Team Lead working onsite in Bacolod City, Philippines, you’ll be a part of bringing humanity to business. Our Great Place to Work certification in the Philippines reflects our culture and commitment to an amazing workplace. What You’ll Be...


  • , Metro Manila, Philippines Buscojobs Full time

    Job Description We're looking for an experienced Security Delivery Lead (Senior Manager level) to spearhead the implementation and delivery of Security Services projects. Key Responsibilities: Lead the Security Services team to ensure project success. Act as a Subject Matter Expert (SME) in security with strong influencing and advisory skills. Make critical...


  • Manila, Philippines Opswerks Full time

    Product Services Group Your Role You take a personal stake in the services you partner with and the strategies your team defines and leads. You hold yourself to high standards and demonstrate unshakeable integrity. You are curious and engaged, comfortable speaking with partners, team owners, and executives in open forums, as well as discussing technical...

  • Service Delivery Lead

    2 weeks ago


    Philippines PSSLAI Full time ₱1,500,000 - ₱2,500,000 per year

    Be part of the fastest-growing savings and loan association and work alongside talented, success-driven individuals. At PSSLAI, we empower you with opportunities for growth, innovation, and continuous learning while offering competitive compensation and comprehensive benefits.If you're ready to serve those who serve and protect, join us today and make a...


  • , Metro Manila, Philippines Jardine Service Centre Full time

    Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We...


  • , Metro Manila, Philippines Buscojobs Full time

    Service Delivery Consultant – Philippines Posted 1 day ago Job Description The opportunity: The role of a Cloud Service Delivery Manager (internal job title) is to manage the end-to-end delivery in Manila. This includes collaborating with cross-functional teams to ensure client requests are delivered on time and issues are resolved accordingly. You are...


  • , Metro Manila, Philippines MicroSourcing Full time

    Overview Position: Service Delivery Manager – Fixed and Mobile Services Location: Picadilly Site, BGC Work Setup & Shift: Onsite | Day Shift You\'ll have: Competitive Rewards : Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses A Collaborative...

  • Development Team Lead

    3 weeks ago


    , Metro Manila, Philippines Buscojobs Full time

    Makati, National Capital Region Strategic Networks Inc Job Description Responsibilities Developing and training the technical team members to ensure the ability to deliver the service on the infrastructure of the clients. Identify the resource required to maintain the level of service required. Hands-on technical depth enables direct oversight,...