Customer Service Specialist
2 weeks ago
Pay: ₱33,000.00 per month Job description: Core Responsibilities - Respond timely and professionally to customer inquiries via phone and email - Troubleshoot and resolve billing, claims, and system-related issues while ensuring a high level of customer satisfaction - Follow up with customers to confirm complete resolution of open issues - Clearly explain products, services, policies, and procedures to customers - Accurately document all customer interactions and feedback in the CRM system (HubSpot) - Escalate complex issues to the appropriate internal teams - Collaborate with cross-functional teams to improve processes and enhance the overall customer experience - Monitor recurring customer concerns and provide actionable insights for service or process improvements - Maintain up-to-date knowledge of products, services, and industry best practices Experience and Skills - Minimum 2 years of experience in customer-facing or customer support roles - Experience with HubSpot or similar CRM/ticketing systems preferred - Excellent verbal and written communication skills - Strong problem-solving and organizational skills - Knowledge of the medical industry and familiarity with medical terminology - Proven ability to manage time effectively and meet deadlines - Comfortable working independently while also being a collaborative team player Education and Qualifications - High school degree required - Associate’s or bachelor’s degree in Healthcare Administration, Business, Communications, or a related field preferred Job Types: Full-time, Permanent Benefits: - Company Christmas gift - Company events - Employee discount - Opportunities for promotion - Paid training - Pay raise
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Customer Card Customer Service Specialist
4 weeks ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeCustomer Service Specialist (LuvIt Customer Card) Industry: Lending / Banking / Financial ServicesLocation: Ortigas PasigEmployment Type: Full-time Onsite / Mon to Friday Job Summary: We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card . The role focuses on providing high-quality assistance to...
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Customer Service Specialist
4 weeks ago
, Metro Manila, Philippines Prime Technology Specialist Incorporated Full timeJob Description We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry . The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction. Responsibilities Respond to customer inquiries regarding...
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Key Account Sales Specialist
1 week ago
Valenzuela, National Capital Region, Philippines Vanson Paper Industrial Corporation Full time ₱80,000 - ₱120,000 per yearJob Title: Key Accounts SpecialistDepartment: SalesReports To: General ManagerLocation: Pomme Petite Inc., G/F Union Square Condominium 15th Avenue, Cubao, Quezon CityEmployment Type: Full-timeJob Summary:The Key Accounts Specialist is responsible for managing and growing key retail partnerships by driving sales performance, maintaining strong customer...
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Customer Service Specialist
4 weeks ago
, , Philippines Refinitiv Full time# **Our Privacy Statement & Cookie Policy****Customer Service Specialist, Customer Service and Support**General customer service activities. Handle customer inquiries via phone, email, chat, etc. Provide service in an efficient, courteous, professional manner.**About the Role**: In this opportunity as a Customer Service Specialist, you will:* Handles...
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Customs Admin. Representative
3 days ago
Makati - National Capital Region, Philippines Jugro Transport Int'l Phils Corp. Full timeAbout Us: Jugro Transport Int’l Phils Corp. is one of the more aggressive companies in the freight management industry. Jugro, as it is more commonly known, is committed to consistent professionalism in the performance of its service. Jugro is, likewise, one of the pioneers in the industry having been established in 1982. Its’ Chairman, Mr. Julio G....
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Customer Service Specialist
4 weeks ago
, , Philippines Petron Corporation Full timeJob Title: Customer Service Specialist Location: Pearson Manila Office Address: 7th Floor, North Tower, Rockwell Business Center, Sheridan corner United Streets, Mandaluyong City Work Setup: Office-based with an option to move to hybrid working (3 days per week) upon successful completion of training and probation, and demonstration of the ability to manage...
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Customer Service Specialist
2 weeks ago
Taguig, Philippines E-Solutions Full timeCustomer Service Specialist E-Solutions Taguig, National Capital Region, Philippines Providing excellent voice and written support to customers, ensuring high‑quality service and resolution for travel‑related inquiries. Key Responsibilities Handle customer inquiries and requests through voice and written channels. Provide accurate information and...
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Customer Service Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Spruce Floral Designs Full timeJob Title: Customer Service SpecialistOverview:The Customer Service Specialist is responsible for managing the company's e-commerce operations and ensuring exceptional customer satisfaction across online and retail channels. This role combines customer service excellence with e-commerce management to drive sales growth, enhance the customer experience, and...
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Associate (CSR) - Dayshift
2 weeks ago
National Capital Region, Philippines TASQ Staffing Solutions Full timeWork Setup: Onsite in McKinley, Taguig / Pasay Shift Schedule: Day shift; 5-day work including Saturday Target Start Date: ASAP Requirements: At least 1.5 years as a voice CSR inbound and/or outbound in an international account Responsibilities: The customer service team member is the first point of contact for customers for delivering exceptional...
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Customer Service Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Alveo Land Full time ₱400,000 - ₱600,000 per yearThe Customer Services Specialist performs day-to-day tasks/activities from pre to-postdelivery/construction of ALVEO projects under the close supervision of the Immediate Superior. He/she is responsible for handling, analyzing and/or resolving any issues or complaints that may emerge throughout the customer's life cycle.Minimum QualificationsGraduate of...