Key Account Specialist
2 days ago
Job Title: Key Accounts Specialist
Department: Sales
Reports To: General Manager
Location: Pomme Petite Inc., G/F Union Square Condominium 15th Avenue, Cubao, Quezon City
Employment Type: Full-time
Job Summary:
The Key Accounts Specialist is responsible for managing and growing key retail partnerships by driving sales performance, maintaining strong customer relationships, and executing channel-specific promotions. This role involves overseeing the full sales cycle for Pomme Petite brands—including Beaba, Childhome, Ergo Baby, and Red Castle—across partner retailers while supporting after-sales programs and team coordination.
Key Responsibilities:1. Key Customer Management
- Manage the sales and distribution of all Pomme Petite brands across partner retail accounts.
 - Develop and nurture long-term relationships with key retail partners to drive business growth.
 - Conduct regular monitoring of sales performance, delivery schedules, and inventory levels.
 - Ensure timely sell-in of new products to key accounts.
 - Lead semi-annual Joint Business Planning (JBP) sessions with retail partners.
 - Explore and develop new sales channels (e.g., Abenson, True Value, Pickaroo, provincial customers).
 
2. Channel and Customer-Specific Initiatives
- Collaborate with the Brand & Marketing Manager to plan and implement promotional programs tailored to each customer/channel.
 - Ensure successful execution of trade marketing strategies to increase in-store visibility and sales conversion.
 
3. Team and Internal Coordination
- Spearhead weekly team meetings and business updates to align cross-functional teams on goals and execution.
 - Conduct weekly store visits to ensure brand compliance, address retail concerns, and support frontline sales teams.
 - Organize bi-annual business reviews and planning sessions with principal brand partners.
 
4. Support and Training
- Oversee the After-Sales Support Program to ensure customer satisfaction and resolution of post-sale concerns.
 - Develop and implement store training programs to educate retail staff on product knowledge and selling techniques.
 
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field.
 - Minimum of 3–5 years of experience in Key Account Management, preferably in consumer goods or retail.
 - Strong negotiation, presentation, and relationship-building skills.
 - Proficient in data analysis and reporting to drive strategic decisions.
 - Willing to travel for store visits and client meetings.
 
Key Competencies:
- Strategic Account Management
 - Sales and Business Development
 - Cross-functional Collaboration
 - Customer Service Orientation
 - Market and Channel Insight
 - Team Coordination
 - Experienced in Handling Supermarkets etc.
 
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