Service Manager

2 weeks ago

Pasig, Philippines HR Primo Management Services Full time

We are seeking a Service Manager with at least 3 years of experience to oversee daily service operations and ensure excellent customer satisfaction. The role involves supervising service teams, supporting senior management with operational updates, and driving process improvements. Ideal candidates will have strong technical knowledge in automotive service, leadership skills, and a customer-first mindset. Supervise day-to-day service operations, ensuring compliance with company policies, standard procedures, and service flow. Support senior management by providing updates on departmental performance, team development, and operational concerns. Guide and motivate office staff, frontliners, and workshop teams to consistently deliver quality service. Handle customer concerns professionally, maintaining high levels of satisfaction and trust. Conduct regular team check-ins to review performance, identify training needs, and encourage continuous improvement. Assist in driving revenue growth through effective upselling of labor, parts, and value-added services. Monitor job billing accuracy and coordinate with finance teams on timely processing of receivables. Ensure workplace safety and security protocols are followed, raising operational improvement suggestions when needed. Bachelor’s degree in Engineering (Mechanical, Electrical, ECE) or Management. Minimum of 3 years’ experience in a service management or supervisory role, preferably in an automotive dealership. Technical knowledge in vehicle diagnostics, automotive repair, and service processes. Strong problem-solving, analytical, and decision-making skills. Professional, customer-focused, and respected within the industry. Proficient in Microsoft Office, with the ability to prepare clear reports and presentations. Demonstrated ability to support operational goals and contribute to service improvements. Excellent communication skills and a customer-first approach. #J-18808-Ljbffr

  • Service Coordinator

    1 day ago

    Pasig, National Capital Region, Philippines CARLCARE SERVICE PH INC. Full time ₱400,000 - ₱600,000 per year

    Job Description:Verbal and written communication for understanding project requirements and explaining these needs to employees and third-party providers.Must be familiar with Excel formulas and VlookupAttention to detail to ensure all specifications are met.Problem-solving abilities to correct any challenges or inefficiencies for the best...

  • Restaurant Manager Trainee

    2 weeks ago

    Pasig, Philippines Primesearch Service Provider Corporation Full time

    Overview Primesearch Service Provider Corporation — On-site in Pasig. 1-3 Yrs Exp. Bachelor. Full-time. Share Job Description Assist the Restaurant Manager in daily operations. Supervise staff and ensure exceptional customer service. Learn inventory management and ordering procedures. Support training and development of new employees. Help maintain health...

  • Service Manager

    2 days ago

    Pasig, Philippines HR Primo Management Services Full time

    Job Summary: We are seeking a highly experienced and results-driven Service Manager to lead and oversee the day-to-day operations of our service department. The ideal candidate will ensure efficient implementation of standard operating procedures, provide outstanding customer service, and continuously improve service performance. This role demands strong...

  • Service Manager

    7 days ago

    Pasig, National Capital Region, Philippines HR Primo Management Services Full time ₱1,200,000 - ₱2,400,000 per year

    Job Summary:We are looking for a seasoned and results-oriented Service Manager to take charge of the daily operations within our service department. The successful candidate will be responsible for ensuring the effective execution of standard operating procedures, delivering exceptional customer service, and driving ongoing improvements in service...

  • IT Service Delivery Manager

    2 weeks ago

    Pasig, Philippines Seven Seven Global Services, Inc. Full time

    IT Service Delivery Manager Join a trusted IT outsourcing leader with 30 years of experience supporting Fortune 500 firms, top banks, and global enterprises. We’re looking for an IT Service Delivery Manager who can ensure smooth delivery of IT outsourcing and managed services while building strong client partnerships. Scope of Work Oversee day-to-day...

  • Service Delivery Manager

    1 day ago

    Pasig, National Capital Region, Philippines 77GSI Full time ₱1,500,000 - ₱2,500,000 per year

    The Service Management Lead will provide the vision, thought leadership, governance, and continuous improvement of IT Service Management. This role is accountable for ensuring that all ITIL processes are understood, consistently adhered to, and executed by product/service owners across IT.Key ResponsibilitiesOwn, promote, and govern IT Service Management,...

  • Service Delivery Manager

    5 days ago

    Pasig, National Capital Region, Philippines ManpowerGroup Full time ₱1,080,000 - ₱1,440,000 per year

    Job SummaryThe role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the SDM...

  • Customer Service Manager

    2 weeks ago

    Pasig, Philippines Wefund Lending Corp. Full time

    WefundistheleadingfintechcashlenderinthePhilippinesandownstheonlinelendingplatformcalledJuanHand.JuanHandhasover65milliondownloadsanddisbursesover3.5billionpesosofloansmonthly.WeefundisasubsidiaryofFinvolutionGroup,oneofthebiggestfintechcompaniesinAsiawithaUSD27billionloanbook.FinvolutionisapubliclytradedcompanyandlistedwiththeNYSE(FINV).JuanHandhasbeenrecog...

  • Service Manager

    2 weeks ago

    Pasig City, Philippines HR Primo Management Services Full time

    Job Summary: We are seeking a highly experienced and results-driven Service Manager to lead and oversee the day-to-day operations of our service department. The ideal candidate will ensure efficient implementation of standard operating procedures, provide outstanding customer service, and continuously improve service performance. This role demands strong...

  • Customer Service Manager

    2 weeks ago

    Pasig, Philippines One Point Contact Inc. Full time

    Responsibilities Oversee the customer service team to ensure high-quality support. Develop and implement customer service policies and procedures. Monitor customer interactions and feedback for continuous improvement. Train and mentor staff to enhance skills and productivity. Manage escalated customer issues and resolve complaints effectively. Analyze...