IT Technical Support

2 weeks ago


Cebu City, Philippines 8Star Land Development Corporation Full time

Responsibilities

  • Ability to manage multiple tasks and work independently in a fast-paced environment.
  • Familiarity with mall or commercial property systems (CCTV, access control, building management systems).
  • Strong knowledge of networking, hardware/software troubleshooting, and security management.
  • Troubleshoot hardware and software issues efficiently.
  • Install and configure computer systems and applications.
  • Maintain and update documentation for support processes.
  • Train users on new technologies and software.
  • Collaborate with IT team to improve systems performance.
Qualifications
  • Educational Qualifications: Bachelor’s degree in Computer Science or related field.
  • Experience Level: 2-3 years of technical support experience.
  • Skills and Competencies: Proficient in troubleshooting hardware and software issues, strong communication skills, and customer service-oriented.
  • Responsibilities and Duties: Provide technical assistance, resolve user issues, and maintain documentation.
  • Working Conditions: Office environment with occasional remote support.
  • Qualities and Traits: Detail-oriented, patient, and proactive in problem-solving.
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