IT Technical Support

Responsibilities We are seeking a skilled IT Support Specialist to provide technical assistance and support for our organization. The role involves troubleshooting hardware and software issues, maintaining systems, and ensuring seamless IT operations. Proven experience in IT support or a related role. Knowledge of hardware, software, and network...

Role Description This is a full-time on-site role for a Technical Support Specialist at CodeLikeUs Technologies, Inc. located in Cebu. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, resolving technical issues, and troubleshooting hardware problems. They will also collaborate with...

Role DescriptionThis is a full-time on-site role for a Technical Support Specialist at CodeLikeUs Technologies, Inc. located in Cebu. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, resolving technical issues, and troubleshooting hardware problems. They will also collaborate with...

Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and...

Hybrid - Cebu 1-3 Yrs Exp Bachelor Full-time Share Job Description Insurance Health & Wellness Health Insurance Professional Development Paid Holidays Provide technical support to end-users via phone, email, and in-person. Troubleshoot hardware and software issues, ensuring prompt resolution. Maintain and update IT documentation and user manuals. Assist in...

Responsibilities Technical Support: Provide first-line support for IT incidents and requests via phone, email, and in-person, troubleshooting hardware and software issues. Issue Resolution: Diagnose and resolve technical hardware and software issues, escalating to senior IT staff when necessary. User Assistance: Assist users with system access, software...

Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Respond to user requests and troubleshoot problems efficiently. Install and configure computer systems and applications. Maintain documentation of problems...

Minimum of 3 years' technical support experience.Strong knowledge of cloud-based services with excellent knowledge of Linux, Windows Servers OS, Active Directory, and Networking.Exposure with Virtual Machine and MS Azure.Background with Containerization (Docker and/or Kubernetes).Knowledge with Identity and Accident Management (IAM).Basic understanding of IT...

The purpose of the role is to help Asurion's customers "stay connected" with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.Why Asurion? Next Level Pay: Earn...