
Customer Experience Executive
3 weeks ago
Customer Experience Executive - Makati
Customer Experience Executive - MakatiApply locations: Makati City, MNL, Philippines | Posted: 30+ Days Ago | Job Requisition ID: JR10379
At Probe CX, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge, with clients across the Pacific, Asia, and North America. We think big, work with innovative minds, and aim for great success. Our growth reflects our commitment to continuous improvement. Join us to think differently, challenge norms, and find your purpose.
Job Description Summary
Under the supervision of the Circle Leaders, the primary goal of the Customer Experience Executive is to deliver world-class service to our customers in an accurate, efficient, and respectful manner on every call, as measured by various performance metrics.
Qualifications & Key Competencies
- Ability to work in a fast-paced, metric-driven environment with strong multi-tasking skills
- Excellent interpersonal and communication skills
- Experience handling AU/NZ campaigns is an advantage
Skills/Attributes
- Communicates clearly and purposefully, effectively composing concise messages for diverse audiences and articulating difficult messages positively and effectively
- Retention Specialist
- Customer Service Executive
- Customer Experience Executive
Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing, and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect meaningfully with their audiences.
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