Customer Experience Executive

JOB SUMMARY:Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient and respectful manner on every email, call or chat as measured by different performance metrics.ACCOUNT / CAMPAIGN DESCRIPTIONWorkwear Group supplies work...

Responsible for:  Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Main Activities and Responsibilities:  Probe CX...

Responsible for: Handling customer contacts in line with client and company requirements. The campaign is an inbound customer service of a logistics company in Australia. The Customer Service Representatives are expected to help the Customers process parcel delivery and/or collection requests, lodge investigations for missing parcels, and the like.Main...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Send appropriate emails/communication to the stores to resolve customer inquiries and assist in the delivery of orders to customers. Respond to email inquiries/SMS/Live Chat from customers who are shopping online for store products and resolve their inquiries. Handle inquiries via email from the Customer Care web feedback cases. Update customers’ accounts...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Responsible for:  Representing the renowned Australian brand, this phone and email based campaign will see you assisting customers who are shopping online for store products and helping to resolve their enquiries. There will be both inbound phone based roles and roles handling email traffic. Main Activities and Responsibilities: Probe CX Compliance:Ensure...

Send appropriate emails/communication to the stores to resolve customer inquiries and assist in the delivery of orders to customers.Respond to email inquiries/SMS/Live Chat from customers who are shopping online for store products and resolve their inquiries.Handle inquiries via email from the Customer Care web feedback cases. Update customers' accounts with...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...