Sales Specialist

Add expected salary to your profile for insights Are you passionate about 12V systems, camping, and sales? KickAss Products believes that adventure shouldn't come at the cost of comfort. Established in 2007, we operate in Australia, the USA, and China, specialising in innovative 12V power solutions for the 4x4, caravan, and camping industry. We manufacture high-quality battery systems and develop essential products and appliances — including charging systems, inverters, and solar solutions — to ensure a seamless off-grid experience. As a rapidly growing company, we foster a fun and dynamic work environment, reflected in our diverse activities such as our own music festival and rally racing team. At KickAss Products, we empower your travels and adventures with the comforts of home, no matter where the road takes you. Join us as we make off-grid living an enjoyable reality About the Role This is a pure sales role, responsible for taking inbound and making outbound sales calls. You’ll be the voice of KickAss Australia — helping customers select the right products, closing sales opportunities, and delivering exceptional service at every touchpoint. You’ll work closely with our Australian Head Office team and collaborate with other departments to develop expert knowledge of our 12V product range. This is a work-from-home position, so you’ll need a dedicated quiet workspace, high-speed internet, and a professional computer setup capable of handling multiple systems and calls efficiently. Key Responsibilities Inbound Sales Calls Handle inbound sales inquiries with confidence and professionalism. Provide expert product advice tailored to customer needs. Close sales effectively and accurately log interactions in our CRM (Gorgias). Outbound Sales Calls Proactively follow up with warm leads, past customers, and abandoned carts. Upsell or cross-sell complementary products and promote new releases. Customer Relationship Building Build strong rapport with Australian customers by understanding their off-grid needs and providing practical, tailored solutions. Product Knowledge Maintain a deep understanding of KickAss products to provide accurate recommendations and technical information. Record sales activities, call outcomes, and customer feedback within the CRM system to track performance and pipeline opportunities. Customer Feedback & Reputation Encourage happy customers to leave positive reviews and feedback, helping strengthen brand reputation. Selection Criteria Minimum 2 years of inbound and outbound sales experience. Strong knowledge of 12V power systems, 4WD setups, or camping gear. Confident communicator with excellent English verbal and written skills. Experience using CRM / eCommerce tools (e.g., Gorgias, Shopify, Zendesk, or similar). Highly self-motivated, target-driven, and comfortable working autonomously. Reliable home office setup – including high-speed internet, quiet environment, and professional-grade headset and computer. Engineering or technical degree. Proven success in phone-based sales, ideally with an Australian customer base. Knowledge or personal interest in the camping, 4WD, or off-grid lifestyle. Experience selling technical products online or over the phone. Why Join KickAss? Be part of a fast-growing Australian brand known for quality, innovation, and adventure. Work remotely while collaborating with a passionate international team. Competitive salary plus sales incentives. Ongoing product training and career development opportunities. Make a real impact helping Aussies power their adventures off the grid Application Questions What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a sales specialist? How would you rate your English language skills? How many years' experience do you have as an Outbound Agent? #J-18808-Ljbffr