Customer Support Specialist

6 days ago

Manila, Philippines Borderless Full time

About the Role As a Customer Support Specialist – Candidate Experience , you’ll be dedicated to supporting the employees of our customers — guiding them through their journey with care, clarity, and empathy. You’ll handle queries from candidates about their visa application progress and next steps, ensuring they always feel informed and supported throughout the process. Many of the candidates you’ll speak with will be navigating time-sensitive or emotionally charged situations, so your calm and compassionate communication will make all the difference. This is a people‑first role for someone who brings warmth, precision, and composure to every interaction. You’ll help ensure every candidate feels cared for and confident from start to finish. ⸻ Responsibilities Respond to candidate queries about their visa application progress and timelines. Provide reassurance, guidance, and clear communication throughout the process. Keep candidate records and communication logs accurate and up to date in our systems. Collaborate with the Operations and Immigration teams to ensure a seamless experience for candidates. Proactively identify opportunities to improve candidate communication and experience. Maintain a calm, empathetic tone when supporting candidates through sensitive or time‑critical situations. Suggest improvements to processes, content, or communication templates based on common themes or feedback. ⸻

  • Customer Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines DealHub Full time ₱600,000 - ₱1,200,000 per year

    DealHub is leading in the field of business application and with its unique quote-to-revenue solution helps the hottest names in the industry increase their revenue and manage their growth.With an amazing customer-oriented approach and sharp minds, the Support team helps our customers with their technical problems and finds the right solution for them.We are...

  • Customer Service Specialist

    5 days ago

    Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱150,000 - ₱250,000 per year

    Job Description:We are looking for a Customer Service Specialist with proven experience in customer support, preferably from the lending or financial services industry. The successful candidate will handle client inquiries, assist with loan applications, and ensure excellent customer satisfaction.Responsibilities:Respond to customer inquiries regarding...

  • Customer Card Customer Service Specialist

    5 days ago

    Ortigas, Metro Manila, Philippines Prime Technology Specialist Incorporated Full time ₱200,000 - ₱250,000 per year

    Customer Service Specialist (LuvIt Customer Card)Industry: Lending / Banking / Financial ServicesLocation: Ortigas Pasig Employment Type: Full-time Onsite / Mon to FridayJob Summary:We are looking for a Customer Service Specialist to handle inquiries and concerns related to the LuvIt Customer Card. The role focuses on providing high-quality assistance to...

  • Customer Support Specialist

    1 week ago

    Manila, Philippines CUBE Full time

    CUBE Manila, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Customer Support Specialist - Metro Manila role at CUBE CUBE is a global RegTech company that sets the standard for regulatory intelligence in the financial services industry. We provide our services through intuitive SaaS solutions powered by AI,...

  • Customer Support Specialist

    5 days ago

    Manila, National Capital Region, Philippines 247 DDCT Full time ₱240,000 - ₱360,000 per year

    We are seeking a highly organized and proactive Customer Support Specialist to support our healthcare operations team with patient intake, follow-ups, and communication management. This role involves regular interaction with patients, healthcare providers, and insurance companies through inbound and outbound calls. The ideal candidate will have excellent...

  • Technical Customer Support Specialist

    3 weeks ago

    Manila, Philippines RingCentral Full time

    Technical Customer Support Specialist page is loadedTechnical Customer Support Specialist Apply locations Manila, Philippines time type Full time posted on Posted 19 Days Ago job requisition id R Technical Customer Support Specialist Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral)....

  • Customer Support Specialist

    2 weeks ago

    , Metro Manila, Philippines SMS Global Technologies Inc. Full time

    Join Our Dynamic Medical Solutions Team as Customer Support Specialist! SMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional...

  • Customer Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Fresh Prints Full time ₱1,200,000 - ₱2,400,000 per year

    About FrontierFrontieris a subsidiary ofFresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on...

  • Customer Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines HitPay Full time ₱1,500,000 - ₱3,000,000 per year

    Create impact in a high-growth fintech startupHitPay is a one-stop payment platform for SMEs, on a mission to empower businesses with easy access to digital payments. From no-code e-commerce plugins to affordable credit card readers, we help thousands of merchants bring their business dreams to life.HitPay is backed by Tiger Global, Global Founders Capital,...

  • Customer Support Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Evismart Full time $40,000 - $80,000 per year

    Location: [BGC, Taguig]Company: Nimbyx / EviSmartAbout UsAt Nimbyx and EviSmart, we are reimagining the future of dentistry. With cutting-edge AI-powered workflow automation and CAD design outsourcing, we proudly support dental labs and clinicians across 26+ countries. Our mission is to make dental care smarter, faster, and better—for everyone.To achieve...