Human Resources Operations Specialist

2 weeks ago

Muntinlupa, Philippines eClerx Full time

eClerx Muntinlupa City, National Capital Region, Philippines Human Resources Operations Specialist Work Setup: Onsite | Full-time | Day Shift Department: Human Resources – eClerx Manila About eClerx eClerx is a leading provider of business process management, analytics, and digital transformation services for global Fortune 500 companies. In the Philippines, eClerx Manila supports key business operations across financial markets, customer service, and digital functions. We are committed to building a workplace that values collaboration, growth, and employee well-being. Role Overview The HR Operations Specialist plays a vital role in ensuring smooth and efficient delivery of HR processes, employee services, and compliance activities. This position supports HR functions including employee data management, onboarding, benefits administration, and HR reporting. The ideal candidate is detail-oriented, process-driven, and passionate about providing excellent employee experience. Key Responsibilities Manage end-to-end HR operations processes, including employee onboarding, data management, and offboarding. Maintain and update employee records in HR systems and ensure data accuracy and confidentiality. Assist in payroll coordination, government benefits processing (SSS, PhilHealth, Pag-IBIG, BIR), and HR documentation. Support HR reporting and analytics to provide insights for decision-making. Ensure compliance with company policies and local labor laws. Collaborate with Recruitment, Payroll, and Employee Relations teams for seamless HR service delivery. Respond to employee inquiries related to HR policies, benefits, and processes in a timely and professional manner. Participate in HR audits, process improvements, and system enhancements. Support HR initiatives, engagement programs, and other administrative tasks as needed. Qualifications Bachelor’s degree in Human Resource Management, Psychology, Business Administration, or related field. At least 2–4 years of experience in HR operations or shared services environment, preferably in a BPO or multinational company . Strong knowledge of Philippine labor laws, government benefits processing, and HR compliance. Proficiency in MS Office (Excel, Word, PowerPoint); experience with HRIS tools is a plus. Strong attention to detail, organization, and documentation skills. Excellent interpersonal and communication skills. Customer-oriented mindset and ability to handle confidential information with discretion. Willing to work onsite in Alabang, Muntinlupa City. Why Join eClerx Be part of a global company recognized for operational excellence and people development. Work in a collaborative environment that values teamwork, efficiency, and innovation. Opportunities for career growth within HR and cross-functional areas. Competitive salary and comprehensive benefits package. #J-18808-Ljbffr

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