Real Time Analyst

Role Description The Real Time Analyst role is a full-time position located on-site in Metro Cebu. The Real Time Analyst will be responsible for monitoring and analyzing real-time data to optimize workforce management. Day-to-day tasks include tracking and reporting on key performance indicators, adjusting staffing levels based on changing needs, and...

Company Description Helpware is dedicated to helping the world’s most innovative brands scale faster, smarter, and more sustainably. Combining AI-enabled BPM precision with world-class team dedication, we deliver measurable results across customer experience, technology, and growth marketing. Our simple approach involves the right people, the right...

Overview The Real-Time Analyst (RTA) is responsible for real time monitoring, tracking, communicating and reporting on multiple channels/lines of business, ensuring we have the correct assignment of agents as compared to the forecasted volume of incoming tasks to meet service levels. Primary Duties and Responsibilities Real-time monitoring of all queues,...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Sutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youLeads in this role get to:Be the expert: Monitor queues in...

Join to apply for the WFM Analyst-Real Time role at ibex The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive...

About the WFM Team Our Workforce Management (WFM) team ensures operational stability by combining smart planning with real-time execution. We forecast demand, develop staffing plans, and make adjustments in real-time to keep performance on track and minimize disruptions. By protecting service commitments and driving consistency, we help Thumbtack deliver a...

Overview The licensed real estate agent powered by Real Estate Matching24 is an independent real estate agent working on their own to help clients buy, sell, or rent properties. Tasks include market research, property listings, client meetings, contract preparation, property viewings, and negotiations to achieve clients’ goals. Agents must also conduct...

Sutherland is seeking an attentive and goal-oriented person to join us as an Associate Manager – Workforce Analytics (RTA).We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youAssociate Managers in this role get...

Real Estate Agent Remedios Real Estate Salary: ₱10-15K (Monthly) On-site - Misamis Oriental Fresh Graduate/Student Bachelor Full-time Chat & Apply Job Description Will promote and sell properties within CDO Should have good negotiation skill Should also have good communication skills Saldy Pinalba Owner Remedios Real Estate Working Location Cagayan de Oro...