Customer Support Specialist

1 week ago


Makati, Philippines Brixio Full time

Overview Job Title: Customer Support Specialist Location: Makati, Office Work Setup: Initially Work From Home opportunity and On-site and Hybrid after few months. Job Type: Full-Time Salary: Negotiable Job Description Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join our client's dynamic team in Romania, a well-established world stock trade company. Office based in Makati, you\'ll be the frontline hero, ensuring customers receive the support they need, all while working in a flexible environment that balances on-site and remote opportunities. Responsibilities Customer Interaction: Provide top-notch support through phone, email, and chat, addressing customer inquiries with professionalism and efficiency. Issue Resolution: Troubleshoot and resolve customer issues, ensuring satisfaction by delivering effective solutions. Record Keeping: Maintain detailed records of customer interactions, feedback, and complaints for continuous service improvement. Collaboration: Work closely with various departments to resolve customer concerns and refine service processes. Continuous Improvement: Identify and suggest opportunities for enhancing the customer service experience. Qualifications Experience: 1-3 years in a customer support role. Language Skills: Fluent in English and at least one other language: Filipino, Thai, Vietnamese, or Korean. Industry Knowledge: Experience or exposure to the stock trading world is a MUST HAVE. Technical Proficiency: Skilled in using customer service software and tools. Problem-Solving: Strong analytical skills with great attention to detail. Team Player: Ability to work independently as well as collaboratively within a team environment. #J-18808-Ljbffr



  • Makati City, National Capital Region, Philippines Brixio Full time ₱400,000 - ₱600,000 per year

    Job Title: Customer Support SpecialistLocation: Makati, OfficeWork Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.Job Type: Full-TimeSalary: NegotiableJob Description:Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join...


  • Makati, Philippines Magnus Resources Solutions Inc. Full time

    Helping our customers via chat and email, they are cool, but some need more attention than others. The coolest part of the role is using your better judgment and not sounding robotic. Working with other departments to solve customer queries requires confirming data from different sources to determine what would be the accurate outcome. Helping our customers...


  • Makati City, National Capital Region, Philippines Otter Full time ₱1,200,000 - ₱2,400,000 per year

    Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...


  • Makati City, National Capital Region, Philippines Otter Full time ₱900,000 - ₱1,200,000 per year

    Who We AreIn the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants...


  • Makati, Philippines J-K Network Services Full time

    COMPANY PROFILE: One of the fastest-growing Consultancy companies that provides the most innovative tech experience from all over the world, providing world-class services and facilities. Position: Mandarin Customer Support Specialist Company Industry: Consultancy Company Work Location: Makati City Work Schedule: Shifting Schedule Salary: Php 60,000-Php...


  • Makati City, National Capital Region, Philippines Career Connect Full time ₱30,000 - ₱60,000 per year

    As a Customer Support Specialist, you will go beyond answering tickets—you'll be a trusted partner to our customers. By solving problems quickly and with empathy, you'll build lasting relationships and ensure customers gain maximum value from our platform. This is a high-impact role where your contributions directly drive customer satisfaction,...


  • Makati City, National Capital Region, Philippines Magnus Resources Solutions Inc. Full time ₱250,000 - ₱350,000 per year

    Helping our customers via chat and e-mail, they are cool, but some need more attention than others. The coolest part of the role is using your better judgment and not sounding robotic.Working with other departments to solve customer queries requires confirming data from different sources to determine what would be the accurate outcome.Helping our customers...


  • Makati City, National Capital Region, Philippines Emapta Full time ₱25,000 - ₱35,000 per year

    Support Beyond Solutions: Powering Customer Success Deliver exceptional service, technical expertise, and solutions that make an impact. Launch your global career in IT support without leaving the Philippines. This international opportunity allows you to make your mark by delivering exceptional customer experiences, supporting cutting-edge software, and...


  • Makati, Philippines EzyCollect Pty Ltd Full time

    Why join ezyCollect In the time it takes you to read this job ad, our platform collects around $58,991.86 from businesses that struggle with late-paying customers. Since 2016, ezyCollect has been helping 1,200+ businesses reduce their overdue invoices by 43% on average. ezyCollect is an Australian‑founded B2B SaaS FinTech on a mission to eliminate late...

  • Support Specialist

    3 days ago


    Makati City, National Capital Region, Philippines KMC Solutions Full time $30,000 - $60,000 per year

    Support SpecialistAs a Support Specialist, you'll be at the forefront of helping developers create. On any given day, you'll assist users with a wide range of inquiries — from billing and account questions to general usage support. You'll also play a key role in surfacing what's most important to the Engineering and Product teams, as well as identifying...