IT Senior Manager
4 days ago
eClerx, Muntinlupa City, National Capital Region, Philippines Process Manager @ eClerx | Recruitment Strategy, Implementation Responsibilities Ensuring consistent, high-quality IT service delivery to internal employees and client accounts, supporting both on-site and work-from-home environments. Developing and executing the IT End User Support strategy aligned with business and client delivery goals. Overseeing daily operations of Service Desk, Desktop Support, and Support teams across different geographies and onsite sites. Ensuring 24x7 availability of IT support services, covering office-based and remote (WFH) users. Supervising incident, request, and escalation management through ITSM tools (e.g., ServiceNow, Jira, ServiceDesk). Leading and mentoring a diverse team of IT professionals supporting multiple business units and client accounts. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related discipline (Master’s degree preferred). Minimum 8-10 years of IT experience with at least 5 years in a leadership role managing large-scale end‑user support or IT operations within a BPO, shared services, or technology company. Strong understanding of ITIL practices, endpoint management systems (e.g., Intune, SCCM), and ITSM platforms (e.g., ServiceNow). Familiarity with hybrid work setups and remote support environments. Experience working with global clients or multinational stakeholders preferred. Certifications (Preferred): ITIL Foundation / Intermediate, PMP or equivalent project‑management certification, Microsoft, Cisco, or other relevant technical certifications. Strong leadership and stakeholder management skills. Excellent communication and problem‑solving abilities. Deep understanding of ITES/BPO operational models and client‑driven SLA requirements. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting, Business Consulting and Services, and Technology, Information and Media #J-18808-Ljbffr
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Senior Accounting Manager
2 weeks ago
Muntinlupa, Philippines eClerx Full timeOverview The Senior Accounting Manager (RTR) is responsible for managing the day-to-day operations of accounting and will assist in developing controls, SLAs, and KPIs. Responsibilities Stabilization of newly transitioned processes Oversee day-to-day operations Implementation of established controls and KPIs. Will assist in enhancing as required. Second...
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Senior Transformation Manager
2 weeks ago
Muntinlupa, Philippines Genpact Full timeSenior Transformation Manager Genpact Muntinlupa City, National Capital Region, Philippines Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by innate curiosity, entrepreneurial agility, and a desire to create lasting value for clients....
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Senior Account Manager
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Muntinlupa, Philippines Firsttierbrands Full timeAccount Manager / Senior Account Manager We are a communications agency specializing in PR, influencer marketing, experiential campaigns, and digital strategy. We’re looking for a passionate and driven Account Manager or Senior Account Manager to lead client relationships and deliver standout campaigns. Location: Alabang | Full-Time | Agency Experience...
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Learning Operations- Senior Team Member
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Muntinlupa, Philippines ESOL IT SERVICES INC. Full timeJOB TITLE: Learning Operations - Team Member Location: Alabang, Muntinlupa Position Type: Full time Work Set up: Onsite Start Date: November 3 Salary Package: 35,699 + 2,000 Allowance Job Summary We are seeking a detail-oriented Learning Operations Specialist to manage end-to-end learning operations, ensuring seamless delivery of training programs across...
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Senior Virtual Property Manager
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Muntinlupa, Philippines OPTIMAL PH Full timeSenior Virtual Property Manager (Senior VPM) OPTIMAL PH – Manila, National Capital Region, Philippines About Us OPTIMAL is a property management support company that partners with real estate investors and property managers across North America, helping clients achieve time, financial, and location freedom through remote property management systems,...
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Senior Manager – Sales Account
4 weeks ago
Muntinlupa, Philippines Nezda Global Full timeRecruitment Supervisor at Nezda Technologies Inc. Schedule: Night Shift Work Set-up: On Site Employment Type: Full Time and Direct Hire About the Role We are seeking an experienced Senior Manager – Sales Account to lead and grow a key client account within our BPO operations. The ideal candidate has a strong background in sales program management , client...
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Senior Admin and Facilities Manager
6 days ago
Muntinlupa, Philippines eClerx Full timeeClerx Muntinlupa City, National Capital Region, Philippines Senior Admin and Facilities Manager eClerx Muntinlupa City, National Capital Region, Philippines Job Title: Senior Admin and Facilities Manager Department: Administration / Workplace Services Reports To: Director – Operations / Head of Corporate Services Employment Type: Full-Time About eClerx At...
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Senior Manager, Accounts Receivable
4 weeks ago
Muntinlupa, Philippines Allegro MicroSystems, LLC Full timeSenior Manager, Accounts Receivable page is loaded## Senior Manager, Accounts Receivablelocations: Alabang, Muntinlupa City, Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2025 (30+ days left to apply)job requisition id: R5835The Allegro team is united by a clear purpose—advancing technologies that make the...
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Change Management Specialist
3 weeks ago
Muntinlupa, Philippines CEVA IT SHARED SERVICE Full timePurpose: As Change Management Specialist, you will be responsible for executing organizational or technical change initiatives as part of the change management strategy defined by the Change Manager. You will be coordinating and executing activities on Training, Communication & Network by engaging stakeholders, managing resistance, and ensuring the...
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HRBP - Assistant Manager
2 weeks ago
Muntinlupa, Philippines E-Solutions IT Services Full timeOverview On-site - Muntinlupa • 3-5 Yrs Exp • Bachelor • Full-time We are seeking an experienced HR Supervisor with at least 3 years of supervisory experience in a BPO environment , focusing on employee engagement , labor relations , and employee relations . The ideal candidate will play a key role in fostering a positive workplace culture, handling...