CRM Data Analyst

1 week ago

Pasay, Philippines Michael Page Full time

High Impact and Growth Opportunities Innovation and Fast-Paced Learning Environment About Our Client Membership-only warehouse club that offers a wide range of products at competitive prices. It provides customers with a convenient shopping experience, featuring bulk items, groceries, household goods, and other essentials in a large retail space.Job Description Lead the development and optimization of analytics platforms across departments Collaborate with IT and business units to maintain data quality, consistency, and integrity Create and manage dashboards, ad hoc reports , and KPIs for cross-functional stakeholders Generate and analyze CRM reports via platforms like Salesforce , ensuring customer insights inform business strategies Contribute to data governance , training materials, and CRM guidelines to ensure organization-wide adoption and compliance Support User Acceptance Testing (UAT) during CRM system updates and releases Assist the Senior CRM Manager in key CRM analytics and data projects Identify and prioritize key business data needs for better forecasting and decision-making The Successful Applicant Bachelor's degree in Business, Computer Science, Information Systems, Engineering , or related field 3+ years of experience in CRM or customer analytics (preferably in B2C retail environments) Proficiency with CRM and analytics tools such as Salesforce , Power BI , Tableau Solid understanding of statistics, datasets, and Excel-based modeling Strong analytical thinking, communication, and project management skills What's on Offer Opportunities for professional development and growth within the retail industry. Comprehensive benefits package to be discussed during the hiring process. A permanent position in a large organization known for its innovative approach. Collaborative work environment that values data-driven insights. #J-18808-Ljbffr

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