Data Analyst II

5 days ago

Pasay, Philippines Stefanini, Inc Full time
Join us to co-create solutions for a better future

Job Details
Business Analyst Data Analyst II Pasay, Posted:8/26/2025 Job Description Job ID#:

61458

Job Category:

Business Analyst

Position Type:

Full Time

Remaining Positions:

1


Details:
  • Facilitate the development and refinement of the analytics strategy to support client programs, internal service delivery, and innovation initiatives.
  • Design and present analytics briefings for Monthly and Quarterly Business Reviews, connecting insights to business strategy and operational performance.
  • Define and monitor key performance indicators (SLAs, SLOs, XLAs), ensuring data is consistently used to evaluate and evolve service performance.
  • Guide the prioritization and implementation of analytics solutions that address systemic issues, optimize processes, or support transformation efforts.
  • Advise on measurement strategy for new initiatives or pilots, establishing baseline metrics and evaluating success through experience-focused KPIs.
  • Deliver tailored data and insights (weekly/monthly) that focus on operational KPIs, backlog trends, service level performance, and business-impacting issues.
  • Facilitate regular data-driven discussions with client-facing service managers to ensure alignment between analytics outputs and stakeholder priorities.
  • Perform ticket and volume trend analysis to surface opportunities for automation, proactive support, or process refinement.
  • Provide root cause analysis support and proactively identify areas where analytics can inform experience improvement or service design decisions.
Job Requirements Details:
  • Experience mining data from various sources.
  • Skills using a variety of statistical and reporting tools, including Minitab, Excel, Hadoop, R, and Business Objects.
  • Good English communication skills - ability to communicate thoroughly through verbal and written mediums.
  • Knowledge of ticketing tools such as CA Unicenter, ServiceNow, Remedy, Siebel, CRM etc.
  • Basic knowledge on ITIL version 3 frameworks (Incident Life Cycle Management).
  • Ability to observe, asks questions, listen actively, and give and accept feedback effectively.
  • A high energy level, adaptability, assertiveness, patience, and ability to work in a team environment.
#LI-GA1, #LI-REMOTE
Pay Range:

Based on Experience


Already have an account? Log in here #J-18808-Ljbffr

  • Cyber Security Analyst II

    3 weeks ago

    Pasay, National Capital Region, Philippines Vestas Full time

    OverviewCyber Security Analyst II (Pasay, 00, PH). The role is primarily responsible for providing SOC Tier 2 security incident analysis to ensure that Vestas' network, assets, and applications/platforms are monitored and secured.ResponsibilitiesTrain, coach, mentor, and groom Tier 1 analysts in the SOCUpdate and improve the Security Operations playbooks...

  • Accounting Analyst II

    5 days ago

    Pasay, Philippines Conduent Full time

    Conduent Pasay, National Capital Region, Philippines Overview Join or sign in to find your next job. Join to apply for the Accounting Analyst II role at Conduent . Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

  • Senior Data Insights Specialist

    1 week ago

    Pasay, National Capital Region, Philippines beBeeData Analyst Full time ₱4,500 - ₱7,500

    About the RoleWe are seeking a skilled professional to contribute to our mission. This role involves analyzing complex data, collaborating with cross-functional teams and writing efficient code.Main ResponsibilitiesAnalyze large datasets using Python libraries such as Pandas, NumPy and Matplotlib.Work with data visualization tools like Power BI and create...

  • Cyber Security Analyst II

    3 weeks ago

    Pasay, National Capital Region, Philippines Vestas Full time

    Cyber Security Analyst IIThe role is primarily responsible for providing SOC Tier 2 Security Incident analysis to ensure that Vestas' network, assets, and applications/platforms are monitored and secured.Organization: Enterprise Cyber Security > Global Security Operations Center > Security Operations Center - APACResponsibilitiesTrain, coach, mentor, and...

  • Order To Cash Analyst II

    5 days ago

    Pasay, Philippines Conduent Full time

    Conduent Pasay, National Capital Region, Philippines Overview Join or sign in to find your next job. Join to apply for the Order To Cash Analyst II role at Conduent. Conduent Pasay, National Capital Region, Philippines Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500...

  • Data Analyst II

    5 days ago

    Pasay, Philippines Stefanini North America and APAC Full time

    Overview Talent Acquisition Lead at Stefanini North America and APAC. This role focuses on guiding analytics strategy to support client programs, internal service delivery, and innovation initiatives, with emphasis on data-driven decision making and performance measurement. Responsibilities Facilitate the development and refinement of the analytics strategy...

  • Data Analyst

    5 days ago

    Pasay, Philippines Infinit-O Full time

    Infinit-O Pasay, National Capital Region, Philippines Overview DATA Analyst role at Infinit-O. Infinit-O isn’t just about business process optimization, we’re about people. For over 20 years, we’ve been helping some of the world’s fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages...

  • Data Analyst Position

    1 week ago

    Pasay, National Capital Region, Philippines beBeeDataAnalyst Full time $48,000 - $72,000

    Job Title: Business Intelligence DeveloperWe are seeking a skilled Business Intelligence Developer to join our team.As a key member of our data analytics team, you will be responsible for developing and maintaining data visualizations and reports using Power BI or related tools.Your primary focus will be on generating ad hoc reports and regular datasets or...

  • Data Strategy

    5 days ago

    Pasay, Philippines MicroSourcing Full time

    Overview Position: Data Strategy and Analytics Specialist II Location: WFH Work setup & shift: WFH | Day shift Responsibilities Manage the ETL pipeline of digital media, third party, and client data streams across multiple clients - responsible for ingesting, QA, cleaning, transforming, and visualizing digital marketing performance data Develop data...

  • Data Analyst Position

    1 week ago

    Pasay, National Capital Region, Philippines beBeeData Full time ₱1,000,000 - ₱1,500,000

    About the RoleWe're seeking a skilled Data Analyst to join our Business Intelligence Team. As a data specialist, you'll be responsible for analyzing and interpreting large datasets using statistical tools and programming languages.Key ResponsibilitiesAnalyze operational and well-being data to identify trends and develop actionable business insights.Design...