Head of Retention

1 day ago


Makati, Philippines Nezda Global Full time

Talent Acquisition Professional | Connecting People and Opportunities with Precision Location: Quezon City, National Capital Region, Philippines Key Responsibilities Manage and drive persistency KPIs across business functions Deliver data‑driven studies, projections, and insights for critical programs Implement retention and persistency programs across distribution channels Provide reporting, campaign monitoring, and proactive improvement actions Identify selling/process gaps and recommend operational improvements Work closely with Marketing & Ops for retention‑centric business strategies Equip sales teams and agency partners with tools for resell & reactivation Present analytical findings and recommendations to senior stakeholders Ensure compliance and regulatory adherence within all initiatives Perform additional tasks as required to support business operations Seniority Level Executive Employment Type Full‑time Job Function Project Management Industries Outsourcing and Offshoring Consulting, IT Services and IT Consulting, and Staffing and Recruiting #J-18808-Ljbffr



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