CCTV Technician Officer

3 weeks ago

Manila, Philippines Shopee Full time

Shopee Manila, National Capital Region, Philippines Job Description The CCTV Tech is primarily responsible for the remote configuration, testing, and maintenance of CCTV systems and related network components. The technician conducts regular system checks and troubleshooting to minimize downtime, ensures optimal video quality and data retention, and coordinates with IT, security, and vendor teams for system upgrades, network integrations, and issue resolution. Accurate documentation of installations, configurations, and service activities is maintained. Duties and Responsibilities Manage the configuration of offline CCTV cameras, Network Video Recorders, and related components. Analyze camera placements and cabling based on SPX requirements. Configure IP cameras, assign network addresses, and integrate them into monitoring platforms. Perform routine inspection and check compliance of vendors on preventive maintenance. Supervise compliance of CCTV vendors from installation to maintenance of CCTV systems. Review CCTV layouts submitted by Site Planning and revise if necessary. Maintain accurate records of CCTV tech activities for data analytics. Requirements Educational Background & Certifications College graduate with a Bachelor’s Degree in Information Technology (BSIT) or related field. Relevant IT or CCTV-related certifications (advantage). Experience Requirement At least 1 year of hands‑on experience in IT support, CCTV installation, maintenance, or related technical tasks. Experience troubleshooting hardware, network devices, and CCTV systems preferred. Knowledge and Skills Strong understanding of CCTV systems (analog and IP-based cameras, CVRs/NVRs, video management software e.g., HikCentral). Intermediate networking concepts (LAN/WAN, IP addressing, cabling, switches, routers). Familiarity with electrical and low‑voltage systems used in CCTV installation. Skilled in installing, configuring, and maintaining CCTV systems and equipment. Ability to perform camera positioning, focusing, and troubleshoot video and power issues. Proficient in cable management, crimping, and termination (RJ45, BNC, etc.). Knowledge of CCTV software configuration, including remote viewing setup and user access management. Basic familiarity with Windows OS and network diagnostic tools. Strong troubleshooting skills. Ability to work independently or as part of a team. Good communication skills. Ability to prepare and maintain installation reports, inventory logs, and service records. Basic knowledge of access control systems, alarm systems, integration with CCTV. Aware of safety protocols and data privacy standards related to surveillance systems. Seniority Level Mid-Senior level Employment Type Full-time Job Function Other #J-18808-Ljbffr

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