Learning and Development Associate

2 weeks ago

Taguig, Philippines Merck Group Full time

Merck Group Taguig, National Capital Region, Philippines Work Your Magic with us Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Your Role Deliver learning administration services as per agreed KPIs and SLAs. Follow established work instructions to ensure consistency and compliance with organizational policies. Provide comprehensive administrative support for learning and development including reporting and inquiry management. Respond promptly to inquiries and ensure accurate resolution via ServiceNow. Actively work to achieve agreed and identified performance objectives in alignment with the Employee Services Leadership Team. Seek opportunities for continuous improvement and provide constructive feedback. Work with the Leadership Team to meet agreed training and development goals. Assess if customer requirements are being met effectively. Demonstrate flexibility and adaptability to varying shift or work schedule requirements and operation hours in-order to fulfill real time business requirements. Understanding and compliance of confidentiality requirements to perform HR activities due to the sensitive nature of the work. Ensure that all HR personnel data and sensitive information are kept confidential. Other tasks as deemed necessary. Who You Are A degree in Human Resources, Business Administration, or a related field is preferred. Certifications in Learning and Development, HR Management, or Administration (e.g., SHRM, ATD, or similar) are advantageous. A minimum of 2-3 years of experience in HR administration, learning and development, or a related field. Proven experience with learning management systems and administrative support functions. Proficiency in HR tools and software, particularly ServiceNow or similar platforms. Strong Microsoft Office skills, particularly in Excel and PowerPoint for reporting and presentations. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress Seniority level Entry level Employment type Full-time Job function Human Resources Pharmaceutical Manufacturing #J-18808-Ljbffr

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