Current jobs related to IT Service Desk - Calamba City - Strategic Networks Inc.

  • IT Service Desk

    2 months ago

    Makati City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any ticketing...

  • IT Service Desk

    1 month ago

    Makati City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is Hiring Service Desk Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any ticketing...

  • IT Service Desk

    3 months ago

    ortigas city, Philippines Nityo Infotech Services Philippines Full time

    ❗❗❗HIRING❗❗❗ Service Desk Engineer - 2 HC Available MUST BE ABLE TO START ASAP Salary: Up to 25,000php basic + 1,500php subsidy + Night Diff and Complete Benefits Set up: Onsite reporting Location: Rockwell Business Center Ortigas Schedule: 4 days compressed schedule, 3 days off per week (7am - 7pm or 7pm - 7am shifting...

  • IT Service Desk

    3 months ago

    ortigas city, Philippines Nityo Infotech Services Philippines Full time

    ❗❗❗HIRING❗❗❗ Service Desk Engineer - 2 HC Available MUST BE ABLE TO START ASAP Salary: Up to 25,000php basic + 1,500php subsidy + Night Diff and Complete Benefits Set up: Onsite reporting Location: Rockwell Business Center Ortigas Schedule: 4 days compressed schedule, 3 days off per week (7am - 7pm or 7pm - 7am shifting...

  • Front Desk Aesthetician

    3 weeks ago

    Calamba, Calabarzon, Philippines Three Yongrui Bonaventure Inc. Full time

    The Front Desk Aesthetician is responsible for delivering exceptional customer service while providing a range of esthetic treatments. This role involves managing front desk operations, ensuring a welcoming and efficient environment for clients, and performing various skin care procedures. Key Responsibilities:Front Desk Duties:Client Management: Greet...

  • IT Service Desk

    4 weeks ago

    Makati City, Philippines Nityo Infotech Services Philippines Inc. Full time

    Location: Makati City (Hybrid, 3x - 4x onsite per week) Schedule: 24x7 Shifting, can be assigned wfh during Saturdays and Sundays Job Summary: The Service Desk Analyst provide first level support for incident and service request report from Service Desk System, Email, Chat, Calls and walk in. Qualifications: - Graduate of BS IT or any related courses. - At...

  • IT Service Desk

    4 weeks ago

    Makati City, Philippines Nityo Infotech Services Philippines Inc. Full time

    Location: Makati City (Hybrid, 3x - 4x onsite per week) Schedule: 24x7 Shifting, can be assigned wfh during Saturdays and Sundays Job Summary: The Service Desk Analyst provide first level support for incident and service request report from Service Desk System, Email, Chat, Calls and walk in. Qualifications: - Graduate of BS IT or any related courses. - At...

  • Service Desk

    4 weeks ago

    Makati City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is Hiring Service Desk (Female) Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any...

  • Service Desk

    4 weeks ago

    Makati City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is Hiring Service Desk (Female) Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any...

  • Technical Service Desk

    3 months ago

    Quezon City, Philippines Mightylynx Solution Incorporated Full time

    Be part of our Company here at Mighty Lynx Solutions Inc. We are looking for Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon City. Job Qualification: • Vocational/College Graduate (Any Technical Course) • Computer Technology. • Electrical Technology. • Automotive Technology. • Industrial Technology. •...

  • Technical Service Desk

    3 months ago

    Quezon City, Philippines Mightylynx Solution Incorporated Full time

    Be part of our Company here at Mighty Lynx Solutions Inc. We are looking for Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon City.Job Qualification:• Vocational/College Graduate (Any Technical Course)• Computer Technology.• Electrical Technology.• Automotive Technology.• Industrial Technology.•...

  • Service Desk Coordinator

    3 weeks ago

    Cebu City, Philippines Quess Philippines Corp. Full time

    Service Desk Coordinator Location: 12th Flr. Lexmark Plaza 1 Samar Loop Corner Panay Road Cebu Business Park, Cebu Cityy Hybrid work arrangement: Shift timings will be provided during onboarding. Candidates have to be flexible. Salary: 40-45k Contract 6 months Responsibilities: • Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them...

  • Technical Service Desk

    2 months ago

    Quezon City, Philippines Mightylynx Solution Incorporated Full time

    Be part of our Company here at Mighty Lynx Solutions Inc. We are looking for Technical Service Desk who will be assigned here at Northridge Plaza Congressional Quezon City. Job Qualification: • Vocational/College Graduate (Any Technical Course) • Computer Technology. • Electrical Technology. • Automotive Technology. • Industrial Technology. •...

  • Service Desk Coordinator

    3 weeks ago

    Cebu City, Philippines Quess Philippines Corp. Full time

    Service Desk Coordinator Location: 12th Flr. Lexmark Plaza 1 Samar Loop Corner Panay Road Cebu Business Park, Cebu Cityy Hybrid work arrangement: Shift timings will be provided during onboarding. Candidates have to be flexible. Salary: 40-45k Contract 6 months Responsibilities: • Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them...

  • Service Desk/Technical Support Representative

    3 months ago

    taguig city, Philippines Nityo Infotech Services Philippines Full time

    URGENT HIRING!!! NITYO INFOTECH IS LOOKING FOR: IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDED Salary: Up to 30,000 PHP Gross + Php 10,000 completion bonus With shuttle service in Manila Area Location: BGC, Taguig (Hybrid, 10 days onsite per month Schedule: Shifting / Night Shift Project based - 6 months (Subject for extension) Start Date:...

  • Service Desk Technician III

    3 weeks ago

    Quezon City, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Description:Maintain and work tickets on the backups board.Troubleshoot backup failures.New remote installations/reinstallations.Disk Space Cleanup.Maintain and work tickets on the IT maintenance board.Resolving remote server alerts – disk space cleanup and HDD Failures.Identifying Trends to Reduce the Recurrence of Technical Issues.Maintain and Work...

  • Service Desk/Technical Support Representative

    3 months ago

    taguig city, Philippines Nityo Infotech Services Philippines Full time

    URGENT HIRING!!! NITYO INFOTECH IS LOOKING FOR: IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 14 HC NEEDED Salary: Up to 30,000 PHP Gross + Php 10,000 completion bonus With shuttle service in Manila Area Location: BGC, Taguig (Hybrid, 10 days onsite per month Schedule: Shifting / Night Shift Project based - 6 months (Subject for extension) Start Date:...

  • Service desk engineer supervisor

    3 months ago

    Quezon City, Philippines Ayuda Business Management solution Inc Full time

    DUTIES AND RESPONSIBILITIES Service Desk and Support • Provides direct first level of support via telephone, email, web or any other means, such as: • Answering RFIs • App navigation • Onsite and remote assistance • Initial troubleshooting using the KB as reference • Password resets and ticket routing • Escalation to Level 2, 3 and principal...

  • IT Service Desk Analyst Level 1

    4 weeks ago

    Cebu City, Philippines Eteam Workforce Private Corporation Full time

    Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and...

  • Service Desk Technician III

    3 weeks ago

    Libis, Quezon City, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Description: Maintain and work tickets on the backups board. Troubleshoot backup failures. New remote installations/reinstallations. Disk Space Cleanup. Maintain and work tickets on the IT maintenance board. Resolving remote server alerts – disk space cleanup and HDD Failures. Identifying Trends to Reduce the Recurrence of Technical Issues. Maintain...

IT Service Desk

4 months ago

Calamba City, Philippines Strategic Networks Inc. Full time
Qualifications:

- Fresh graduates with ticketing software background and remote tools experience are open to apply

- Amenable to work in Carmelray, Canlubang

- Can start ASAP

Job Description:
- Act as a first point of contact (inbound and outbound calls) for all customers’ queries related to other technical concerns.
-Assisting end-user over the phone or remote via CMRC, Remote Desktop Connection and Microsoft Teams
- Provides troubleshooting and isolation assistance before escalating calls with dependencies to respective towers or group to resolve the concern of the end-user.
- Must be able to escalate Level 2 concerns with dependencies to the respective tower/ groups to resolve the concerns of the customer.
- Creation of tickets and ensuring that the ticket details are complete and has been verified.
- Provides ticket updates or status to end-user related to the raised concern.
- Monitoring and resolving tickets raised by users via ticketing portal (Dynamics365)
- Password reset and checking of the SAP account status.
- Creation of account through KOLAH, CSO Freegoods, OCP and AR portals.
- Application installation via remote.
- Provide solutions that help excellent customer experience.
- Provide timely responses to customer issues.
- Maintain a high level of program and service knowledge to provide the best value-based technical solution to the customer.
- Take full responsibility and the required action for the assigned tasks.
- Meet and adhere to attendance requirements based on Service Level Agreement
- Meet and exceeds KPI targets set by the client.
- Responsible for maintaining an acceptable level of customer satisfaction and effective professional working relationship with supervisors and co-workers.