Service Desk

Nityo Infotech Services Philippines is Hiring Service Desk (Female) Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Job Description Key Responsibilities: Supervise and support the IT Service Desk team in delivering timely, effective solutions. Monitor ticket queues, assign tasks, and ensure SLAs are met. Provide guidance and training to team members to enhance performance and customer service. Analyze metrics to identify trends and recommend improvements in processes...

Job SummaryWe are seeking a skilled Service Desk Team Member to join our team. As a Service Desk Team Member, you will be responsible for handling customer inquiries, troubleshooting issues, and providing excellent service.QualificationsHigh School Diploma or EquivalentExcellent communication and interpersonal skillsAbility to work in a fast-paced...

Job Description Key Responsibilities: Supervise and support the IT Service Desk team in delivering timely, effective solutions. Monitor ticket queues, assign tasks, and ensure SLAs are met. Provide guidance and training to team members to enhance performance and customer service. Analyze metrics to identify trends and recommend improvements in processes...

We're seeking skilled professionals to join our team as Service Desk Associates at Call Center Careers Inc. In this role, you will be responsible for providing technical support to our customers via phone, email, or chat.Company OverviewWe're a cutting-edge company that prides itself on delivering exceptional service and innovative solutions. Our team is...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Requirements: Experience in a service desk or technical support role Strong problem-solving and communication skills Knowledge of ITIL framework and ticketing systems Familiarity with Windows, Mac OS, and common office applications Ability to work effectively in a fast-paced environment

Job Description: Key Responsibilities: Supervise and support the IT Service Desk team in delivering timely, effective solutions. Monitor ticket queues, assign tasks, and ensure SLAs are met. Provide guidance and training to team members to enhance performance and customer service. Analyze metrics to identify trends and recommend improvements in processes...

Requirements: Experience in a service desk or technical support role Strong problem-solving and communication skills Knowledge of ITIL framework and ticketing systems Familiarity with Windows, Mac OS, and common office applications Ability to work effectively in a fast-paced environment

Job Description: Key Responsibilities: Supervise and support the IT Service Desk team in delivering timely, effective solutions. Monitor ticket queues, assign tasks, and ensure SLAs are met. Provide guidance and training to team members to enhance performance and customer service. Analyze metrics to identify trends and recommend improvements in processes...

Service Desk Technical RoleWe are looking for a service desk technician to join our team. As a service desk technician, you will provide technical support to customers via phone, email, or chat, resolving issues and providing solutions in a timely and professional manner.You will utilize knowledge base and training to accurately answer customer questions,...

Key ResponsibilitiesLead and mentor a team of service desk analysts to ensure high-quality customer service and problem resolution.Monitor ticket queues and service requests, assigning issues to appropriate team members based on expertise and urgency.Develop and implement service desk best practices, processes, and standard operating procedures.

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

Your Key ResponsibilitiesYou will deliver a client-focused service experience for technology user queries in a professional and timely manner while demonstrating the highest standards of written and verbal communication.You will undertake coordinated incident management in liaison with other operational teams.You will own technology problems or requests...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...

Chubb is a leading provider of insurance solutions, and we are seeking a highly skilled and experienced Service Desk Team Lead to join our team. As a key member of our IT department, you will be responsible for overseeing the daily operations of our service desk team, ensuring that our clients and internal users receive exceptional support.Key...

Why Choose Neksjob?We offer a competitive salary, paid training, and a fun team environment where everyone works together to achieve our goals. Our leadership team is dedicated to hearing your voice and supporting your growth and development. If you're looking for a challenging and rewarding role, apply now to become a Service Desk Team Member at Neksjob.